If you’re applying to be a DoorDash Dasher, you’re going to need to pass a DoorDash background check. For most people, the background check won’t be a problem.
That being said, some of you might want to know more about how the background check works. This post tells you everything you need to know about the DoorDash background check.
DoorDash Background Check
DoorDash requires all delivery drivers to go through a background check before being approved to deliver for DoorDash. They use a third-party service called Checkr, which runs the background check and sends the information to DoorDash. Checkr is a common background check service that almost every gig economy app uses to run background checks.
When you apply, you’ll provide your information and give DoorDash approval to run a background check. It takes a few days for your background check to clear and once it does, you’ll get your DoorDash activation kit, which includes a delivery bag and your DoorDash Red Card.
Depending on where you live, you can request a copy of your background check. However, I believe this may be governed by state law. In Minnesota – where I live – I’m able to click a button to request a copy of my background check.
In addition to running a background check the first time you apply to be a Dasher, DoorDash also runs recurring background checks. Typically, they’ll run a background check every year. This is automatic and you don’t need to do anything on your end.
What Does The DoorDash Background Check Look For?
The DoorDash background check looks at two things:
- Criminal History
- Motor Vehicle History
Note that if you’re applying as a biker, DoorDash won’t check your motor vehicle history.
If there’s something in your background check that disqualifies you from doing DoorDash, you’ll receive an email from Checkr telling you there is an incident that has been flagged in your background check. This is called a Pre-Adverse action notice and it’ll include a copy of your background check and information on how you can dispute the accuracy of the background check or provide additional information.
You’ll have to respond to the Pre-Adverse action notice within a certain number of days if you want to take any action Otherwise, your application will be automatically rejected, at which point you’ll receive a Post-Adverse action notice.
The Pre-Adverse action notice will give you all the information you need to dispute the accuracy of your background check or provide additional information. You’ll either contact Checkr to dispute the accuracy of your background check or contact DoorDash to provide additional information. This will all be laid out in the Pre-Adverse action notice, so read it over carefully if you receive it.
How Long Does The Background Check Take?
DoorDash background checks are done through Checkr and typically take 5-7 business days. You can keep track of the status of your background check by visiting the Checkr applicant portal and entering your information.
There are several statuses you can see when you are checking on the status of your background check. You can see the different statuses and what they mean at the Checkr status website.
What To Do When Your Background Check Requires Attention
One frustrating situation that can happen is if you get a message saying your background check requires attention. Sometimes, you might need to explain something in your background check.
Other times, however, you can clear your background check, but due to a technical glitch, you’ll find that you still aren’t activated. When this happens, you need to get in touch with DoorDash support and keep hounding them about it. Unfortunately, this is just something that can happen and there’s no easy solution other than continuing to pester DoorDash until they fix the issue.
How Far Does The Background Check Go?
The background check can see your entire criminal history, regardless of when it happened. So long as it is in the public records, it’ll likely appear on your background check.
That being said, DoorDash only looks at incidents that have occurred in the past seven years. The exception is felonies, which have no time limit. If you’ve committed any felonies, you likely won’t be able to pass the background check or will have to appeal it with DoorDash.
Motor vehicle history goes back three years. However, for DUIs or drug offenses, DoorDash will look back seven years. If you have a DUI or drug offense on your record, you likely won’t be able to pass the background check either.
The background check is used by DoorDash to ensure that Dashers do not have problematic criminal or vehicle histories. For most people, the background check is a simple process. If you have any issues with your background check, you’ll likely need to explain your situation to DoorDash and see what they say.
If you can’t pass the background check for whatever reason, it’s worth applying for Uber Eats or Grubhub to see if you can pass those background checks. Some people can get onto one platform even if they’ve been denied on others.
I hope that information was helpful. Now get out there and start Dashing!