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Forgot DoorDash Email – What To Do If You Forgot It

Last Updated on April 13, 2023April 13, 2023 8 Comments
This post may contain affiliate links. Affiliate Disclosure.This post may contain affiliate links. Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact on how and where card products appear on the site. The site does not include all card companies, or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

If you forgot your DoorDash email, you might be wondering how you can log into your account. As a customer, the process is fairly simple, and indeed, DoorDash provides multiple ways to log into your DoorDash account as a customer. However, if you’re a Dasher and forget your email, getting back into your account may be more difficult.

In this post, we’ll look at what to do if you forgot your DoorDash email.

What To Do If You Forgot DoorDash Email 

DoorDash has two separate apps – one that is used by customers placing orders on DoorDash and the other used by Dashers that are delivering orders for DoorDash. What you should do if you forget your DoorDash email will vary depending on whether you are a customer or a Dasher. 

What To Do If You’re A Customer

As a customer, the simplest way to get into your account if you forgot your DoorDash email is to log in using a different method. When you open the DoorDash app, you’ll be shown a screen that gives you multiple ways to log into the app. 

DoorDash-forgot-email

As you can see, in addition to signing in with your email, you can also sign in to DoorDash using Google, Facebook, or your Apple ID. If your email is linked with any of those websites, you’ll be logged into the same account.

An issue can arise if your DoorDash email isn’t associated with your Google, Facebook, or Apple ID. In that case, logging into the app with those methods will create a new DoorDash account. This isn’t necessarily a problem, but DoorDash does state in its terms that customers cannot open multiple DoorDash accounts. DoorDash limits customers to one account because it offers promotional deals and doesn’t want customers double dipping on them. In addition, DoorDash offers referral bonuses for referring new customers, so it limits multiple accounts so customers don’t refer themselves and earn bonuses.

That being said, if you truly forgot your DoorDash email and don’t plan to do any of these tricky maneuvers, it’s unlikely DoorDash will ban your new account, so I wouldn’t worry too much about accidentally creating a new account when logging in with Facebook, Google, or Apple.

What To Do If You’re A Dasher 

As a Dasher, things are decidedly more difficult if you forget the email you used. That’s because the Dasher app does not offer any other way to log into your account other than using your email and password. Theoretically, you could try getting in touch with DoorDash Dasher support to see if they can provide the email you used based on the phone number on the account. Unfortunately, getting in touch with Dasher support isn’t easy if you aren’t logged into the Dasher app and there are doubts about whether Dasher support would provide you your email anyway. 

Your best bet then will be to go through any email address you may have used for your Dasher account to see if that was the email you used. If you search the email and find DoorDash emails in your inbox, then you’ll know it’s the correct email address. It’ll be tedious and annoying, but there are no other options for finding your email. 

How To Change Your Email On DoorDash 

DoorDash makes it easy to change your email address as a customer but makes it difficult to change your email address as a Dasher. Why they make this distinction is unclear, as Dashers have reasons to change their email too (I know that my Dasher account uses an email address that I don’t normally use, but I’ve been unable to change it).

For customers, go to the “Account” screen in the DoorDash app, then click on “Manage Account.” From there, you can change your email address (as well as your password, name, and phone number).

If you’re a Dasher, you can’t change your email address. When you go to the account screen, you’ll see that your email address will be grayed out and unavailable to edit. If you need to change your email address, you’ll have to contact Dasher support and have them change the email for you. 

For myself, I’ve had an email address for my Dasher account that isn’t my primary email address. Since changing it isn’t easy, my solution has been to have Gmail automatically forward any email from DoorDash to my primary account. That way, I don’t miss anything important from DoorDash. I recommend doing that if possible, just to save yourself some time.

Final Thoughts

Forgetting your DoorDash email can be a pain, but it can be resolved fairly easily, especially if you’re a customer. As a Dasher, I highly recommend doing what you can to never forget your Dasher email. Either use an email that you always use or write it down somewhere so you don’t forget. That’ll save you a lot of hassle in the long run.

This post may contain affiliate links. Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact on how and where card products appear on the site. The site does not include all card companies, or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

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financial panther

Kevin is an attorney and the blogger behind Financial Panther, a blog about personal finance, travel hacking, and side hustling using the gig economy. He paid off $87,000 worth of student loans in just 2.5 years by choosing not to live like a big shot lawyer.

Kevin is passionate about earning money using the gig economy and you can see all the ways he makes extra income every month in his side hustle reports.

Kevin is also big on using the latest fintech apps to improve his finances. Some of Kevin's favorite fintech apps include:

  • SoFi Money. A really good checking account with absolutely no fees. You'll get a $25 referral bonus if you open a SoFi Money account with a referral link, and an additional $300 if you complete a direct deposit.
  • 5% Savings Accounts. I'm currently getting 5.24% interest on my savings through a company called Raisin. Opening a Raisin account takes minutes to complete, it's free, and all of your funds are FDIC-insured. I explain how it works, why I'm now using it to store my emergency fund and any other cash savings I have, and why I recommend everyone check it out in this review.
  • US Bank Business. US Bank is currently offering new business customers a $900 signup bonus after opening a new account and meeting certain requirements.
  • M1 Finance. This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account.
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Feel free to send Kevin a message here.

Filed Under: DoorDash

Reader Interactions

Comments

  1. Jalessa Patton says

    September 16, 2024 at 3:19 pm

    hi. what do i need to do to find out why and what i was charged for in an order i did not place on September 14, 2024?

    Reply
  2. William Stowe says

    July 11, 2024 at 8:55 pm

    I agree with you they didn’t notify me either nor why they deactivated my account I had to call customer service to find out why I was deactivated fraudulent

    Reply
  3. Bobby D Hullender says

    May 8, 2024 at 8:04 pm

    I tried to resolve an issue with your company. I was paying 9.99 monthly for dashpass and this pas month they started charging me service fees and delivery fees. I was told that I had 2 separate accounts for the same address. I have canceled my account.

    Reply
  4. Rachel Kessinger says

    April 22, 2024 at 4:07 pm

    Does anybody know how to contact someone from DoorDash and not Dasher Support they do not know anything they cannot answer your questions they do not help you and I need to get in touch with somebody higher up than them. Please help me.

    Reply
  5. Pissed says

    February 2, 2024 at 3:41 pm

    I have been a dedicated Dasher with well over 10,000 deliveries actually going on 11,000 my customer rating has never gone below a 4.96 I don’t turn down many orders I complete almost all my orders for almost 4 years and they are dumping on me like nothing to it they don’t care if you make money they don’t care if you’re going to lose everything you have and you solely depend on doordash as you have for years because you figured the better you behave and the better you can do your service you would be treated well and you won’t they’re in the end they are going to trip you up and make you lose everything and reevaluate life in general because they are don’t care they do not care about Dashers well-being and their income they promise 25 an hour and in the beginning they give it to you and then they slowly creep you on down to nothing and so I also see their hiring a Litany of people who can’t read English so I’m hiring a lawyer and I’ve already submitted something to a couple lawyers who handle these types of things I’m done with this stupid Corporation I’m going to keep working because I’ve got to log all this but in the end they’re little mediation contract which is signed made you decide before we could go back to work is it duress it’s under duress so they won’t win

    Reply
  6. Yolonda Urquhart says

    November 30, 2023 at 6:33 pm

    I was a loyal customer but today I ordered food from a Mexican establishment at $37.95. The dasher never came. they had a nearby order then got to my apt complex and sat out there for 20. For safety reasons, I cancelled the order thinking it was the right thing to do. because who just sits there the order was already an hour late from the ETA delivery time. the dasher did not communicate anything. I order doordash just about every day due to health reasons. I would like a supervisor to contact me before I escalate this issue… I have not had any real issues with DoorDash till now. I’m paying a tip to a dasher that does not show up. and my food is never delivered. prior door dashers have not had an issue delivering my order and if they do they call. no communication. the dasher’s name was Yeves they need to be terminated immediately. I would like a call from a supervisor or corporate.

    Reply
    • CATHY LEWIS says

      December 18, 2023 at 2:23 pm

      I WISH I HAD READ YOUR COMMENTS BEFORE I DONATED MY 50. BUCKS TODY.

      Reply
  7. Gilberto Quinones says

    October 26, 2023 at 6:33 pm

    Doordash has deactivated my account because of a facial verification picture that I took without having a fresh haircut when I normally take the facial verification picture I normally have a fresh haircut and my Gray’s never really show because my haircut is normally skin tight fades but this time around I did not have a fresh haircut and my grays were noticeable and doordash has deactivated my account I have sent in many Appeals and it seems like the customer representative whoever handled my case did not read any of the notes and went on to continue to keep my account deactivated I’ve send them screenshots of my identification as well as many selfies of me with a fresh haircut and of me with out a haircut and still nothing has been done and my account is still deactivated I’ve worked with doordash for about a year I am a top Dasher without no violations and this is how I have been treated I’ve tried contacting customer support and nothing still has not been done and they continue to give me the BS story saying that they’re going to contact me and no one has contacted me yet only thing I got was a email saying that they’re going to continue to keep my account deactivated and that I will no longer be able to work with them this is very unfair

    Reply

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