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Uber Eats Driver Not Moving – Why Is It Happening?

Last Updated on December 2, 2022December 2, 2022 Leave a Comment
This post may contain affiliate links.Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

Are you wondering why is your Uber Eats driver not moving? When you place an order using the Uber Eats app, you can see where your Uber Eats driver is once they’ve accepted your order. Once in a while, you may notice your driver sitting in one spot on the map, seemingly not moving or doing anything. Why is this happening?

In this post, we’ll look at the main reasons why your Uber Eats driver isn’t moving. Here are the main reasons why this could be happening. 

Your Uber Eats Driver Is Waiting For A Stacked Order 

The most common reason your Uber Eats driver might be in one spot for a while is that they are waiting to pick up another Uber Eats order. To improve efficiency, Uber Eats often stacks multiple orders with one driver. That means your driver may be assigned your order and another order along the way.

Most of the time, when your driver has another Uber Eats order to pick up or deliver, the app won’t show you their exact location and will instead only tell you that your Uber Eats driver is dropping off another order along the way. You won’t be able to see where the driver is until they’ve completed the other Uber Eats order and are on the way to deliver your order. 

That being said, drivers can accidentally hit the wrong button and mark that they are on the way with your order before they’ve actually delivered the other stacked order. That’s why you might see an Uber Eats driver sitting in one spot for a while.

Your Uber Eats Driver Is Multi-Apping  

Another common reason your Uber Eats driver might not be moving is that they are multi-apping. Multi-apping is the practice of working for multiple delivery apps at the same time. As a driver, you can dramatically improve your earnings by accepting orders from multiple delivery apps (i.e. DoorDash and Grubhub), rather than only relying on Uber Eats.

In an ideal situation, multi-apping doesn’t impact the delivery experience for the customer so long as the restaurants are preparing orders on time and customers are quick to pick up their orders from the driver. Problems can arise when restaurants are busy or slow or when a customer forces a driver to wait for a while. 

If your Uber Eats driver isn’t moving, this is likely the situation that’s happening. They’re either waiting for the restaurant to finish an order or they are waiting for a customer to pick up their order from them. So long as it doesn’t take too long, I wouldn’t sweat it too much.

What Your Driver Probably Isn’t Doing  

If you read comments online, you’ll see people spouting nonsense about what drivers must be doing when they aren’t moving. Most of the time, these are ridiculous assumptions. Here are things some people think drivers must be doing when they aren’t moving that is probably not happening.

Eating Your Food. While there are reports of Uber Eats drivers eating a customer’s food, the vast majority of drivers do not do this. That isn’t to say it’s not possible, but you have to believe that most people aren’t that low-class to eat your food while they’re delivering it.

Taking A Nap. I’ve seen some people suggest that drivers are taking a nap if they aren’t moving for a while. This is so stupid and is not what’s happening. Is it possible they’re napping? Sure. But it’s highly unlikely.

Doing Something Else Nefarious. Whatever horrible thing you think is happening, your driver likely isn’t doing that. Most likely, they are stuck in traffic. They could also be picking up a stacked order or they are multi-apping. Unless your food arrives extremely late, it’s not anything to get stressed about.

What Should You Do If Your Uber Eats Driver Is Not Moving? 

It can be understandable to be upset if you see your Uber Eats driver not moving for a while. If the food arrives very late, then you can be upset. But most of the time, your order is probably still going to arrive in the expected time frame that was given to you. 

If your food doesn’t arrive by the latest estimated arrival time in the Uber Eats app, you can contact Uber Eats support in the app and cancel your order for a full refund. Note that when you do this, Uber Eats will offer you a 20% credit of Uber Eats cash if you keep the order instead of canceling it. This is what I usually do whenever an order arrives late. I still get my food and I get a little bit of money too.

If you really want, you can message the driver and ask them what they are doing. But, my advice is not to do this. It’s annoying for the driver and most drivers do not appreciate being questioned by customers or hassled like this. Unless you have some reason to watch the Uber Eats app carefully, I say don’t look at it until you get the notification that your driver has arrived.

Final Thoughts

There are many reasons why your Uber Eats driver isn’t moving. Most likely, it’s going to be because they’re waiting for another order to be ready – either because they picked up a stacked order or they’re multi-apping (i.e. delivering for multiple apps at the same time() 

Either way, so long as you get your order within the expected time window, you shouldn’t have much reason to complain. Order your food and relax, instead of sitting there watching your driver in the app.

More Recommended Ebike/Scooters

Check out these other ebikes/scooters I've had the chance to do a review for:

  • GEN3 Outcross Bike – The GEN3 Outcross is a solid, affordable fat tire ebike that does a good job of doing what I need it to do. It works great for city riding, giving me a smooth ride in all conditions. It’s works really well as a winter ebike since the fat tires give it good traction over snow and ice. Check out my GEN3 Outcross Review.
  • Himiway Escape Bike – The Himiway Escape is an interesting bike for anyone looking for a moped-style ebike. If you’re a gig economy worker, the Himiway Escape is particularly interesting and it’s possible to think of it as an investment, especially if you can opt to do deliveries with the Himiway versus using a car. It’s not cheap, but you can definitely make your money back when you compare the mileage you’ll put on your car versus using an ebike. Check out my Himiway Escape Bike Review.
  • Espin Sport Bike – The Espin Sport is a good ebike for someone who is looking for an ebike that feels and rides more like a regular bike. There are many ebikes that are really only bikes in name. In reality, they’re basically electric mopeds. The Espin Sport, by contrast, is a bike you could probably ride without the battery and you’d feel like you’re just riding a regular bike. Check out my Espin Sport Review.
  • Varla Eagle One Scooter – The Varla Eagle One is an excellent scooter that can make sense for a lot of people. It can work as a primary mode of transportation. You can use it to work on gig economy apps like DoorDash, Uber Eats, and Grubhub. And it can also be a recreational vehicle if you’d prefer to use it for that. Check out my Varla Eagle One Review.
  • Fucare H3 Scooter – The Fucare H3 is a fun scooter and I’ve enjoyed testing it out. For a daily commuter or quick trips or errands, the Fucare H3 is probably the scooter I’ll use. It’s portable and easy to maneuver, so it’s just easier to take on the road when I need it. Check out my Fucare H3 Scooter Review.

More Recommended Investing App Bonuses

For additional investing app bonuses, be sure to check out the ones below:

  • M1 Finance ($100) – This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account. Check out my M1 Finance Referral Bonus – Step-By-Step Guide.
  • SoFi Invest ($25) – SoFi Invest is an easy brokerage account bonus that you can earn with just a few minutes of work. Use my SoFi Invest referral link, fund your SoFi Invest brokerage account with $100 and you’ll get $25 of free stock. I also have a step-by-step guide for the SoFi Invest referral bonus.
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More Recommended Bank Account Bonuses

If you’re looking for more easy bank bonuses, check out the below options. These bonuses are all easy to earn and have no fees or minimum balance requirements to worry about.

  • GO2Bank ($100) - GO2Bank is an easy bank bonus that I recommend people take advantage of if they have an easy way of meeting the direct deposit requirement. I like that it’s easy to open the account and that the bonus pays out quickly. Check out my step-by-step guide on how to earn your GO2Bank $100 referral bonus.
  • Chime ($100) - Chime is a free bank account that offers a referral bonus if you use a referral link and complete a direct deposit of $200 or more. In practice, any ACH transfer into this account triggers the bonus. This bonus is easy to earn and posts instantly, so you’ll know if you met the requirements as soon as you move money into the account. I wrote a step-by-step guide on how to earn your Chime referral bonus that I recommend you check out.
  • US Bank Business ($750) – This is a fairly easy bank bonus to earn, since there are no direct deposit requirements. In addition, you can open the Silver Business Checking account, which comes with no monthly fees. Check out how to earn this big bonus here.
  • SoFi Money ($275) – SoFi Money is a free checking account from SoFi. They’re currently offering a $25 referral bonus if you open a SoFi account with a referral link and deposit $10. You can also make an additional $250 as well if you complete a direct deposit. This is a good bank that is also 100% free, so you won’t have to worry about managing this account. Here’s a post I wrote with instructions on how to earn your SoFi Money bonus: SoFi Money Referral Bonus: Step By Step Guide.
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financial panther

Kevin is an attorney and the blogger behind Financial Panther, a blog about personal finance, travel hacking, and side hustling using the gig economy. He paid off $87,000 worth of student loans in just 2.5 years by choosing not to live like a big shot lawyer.

Kevin is passionate about earning money using the gig economy and you can see all the ways he makes extra income every month in his side hustle reports.

Kevin is also big on using the latest fintech apps to improve his finances. Some of Kevin's favorite fintech apps include:

  • SoFi Money. A really good checking account with absolutely no fees. You'll get a $25 referral bonus if you open a SoFi Money account with a referral link, and an additional $250 if you complete a direct deposit.
  • US Bank Business. US Bank is currently offering new business customers a $750 signup bonus after opening a new account and meeting certain requirements.
  • M1 Finance. This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account.
  • DCU. Digital Federal Credit Union (DCU) is a free, nationwide credit union that I recommend to readers for two reasons. First, DCU has a $20 referral bonus if you open a free DCU checking account with a referral link. Second, DCU has a savings account that gives you 6.17% interest on your first $1,000.
  • Personal Capital. One of best free apps you can use to monitor your portfolio and track your net worth. This is one of the apps I use to track my financial accounts.

Feel free to send Kevin a message here.

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