Uber Eats is an online food delivery platform established by Uber in 2014. The Uber Eats headquarters is located at the Uber corporate headquarters in San Francisco, where the company was first founded in 2009.
In this post, we’ll give you all the information you need if you are looking for the Uber Eats Headquarters address, phone numbers, and emails.
Uber Eats Headquarters Address
The mailing address for Uber Eats headquarters can be found here:
Uber Technologies, Inc.
1455 Market St #400,
San Francisco, CA 94103
The building is located in the SOMA neighborhood of San Francisco, near other large tech companies like Twitter and Square. It’s a pretty unassuming building from the street.
One thing to note is that Uber is one of the largest tech companies in the world, with offices throughout the United States and the world. The address in this post is the official Uber Eats headquarters mailing address.
Uber Eats Support
If you’re looking for support as an Uber Eats customer or an Uber Eats driver, you won’t want to send anything to this address. The only time it may be worth it to send something to the headquarters address is if you feel you were unfairly deactivated. Sometimes mailing a certified letter to Uber Eats headquarters can help get your account reinstated, especially if you have it sent by an attorney. It’s not a guarantee, but it’s worth a shot if you’re out of options.
That being said, in general, the best way to get assistance is to contact Uber Eats support via the Uber Eats app.
If you’re a customer, go to the Uber Eats app, then click on the account button, and then click help. You’ll be able to contact Uber Eats customer service and get assistance with any order.
If you are a driver, the best option to get in touch with Uber Eats driver support is to call Uber Eats driver support. To do that, go to your account screen by tapping the button in the top left corner of the Uber Driver app.
Next, click the Help button near the bottom of the screen. That’ll bring you to a screen where you can call driver support.
From there, simply click Call Us and you’ll be able to talk to an Uber driver support specialist.
The wait time is generally very quick, so you should be able to talk to someone in a few minutes unless there are widespread issues with Uber that causes a lot of people to call at the same time.
Note that it can sometimes be frustrating to contact Uber driver support. I had an issue a few years ago where I couldn’t log into my account because my background check wouldn’t process. Each time I called, I kept getting the same response from the driver support specialist, which didn’t help me. It took me nearly two months of calling driver support until someone was able to finally do something for me and get my account reactivated.
In-Person Support At Uber Greenlight Hubs
If you’re a driver and need support, another option is to get in-person help at an Uber Greenlight hub. These are physical locations where Uber employees can assist Uber drivers. You usually have to make an appointment in advance, so be sure to do that so you don’t arrive and get turned away (I had this happen to me when I went to my local Uber Greenlight Hub and was turned away since I didn’t have an appointment).
In addition to in-person support, you can also get virtual appointments from your local Uber Greenlight Hub.
To make an appointment at an Uber Greenlight Hub, go to the help section in your Uber driver app, then click on the issue you’re having. If it can’t be solved in the app, you’ll see an option to schedule an appointment at a Greenlight Hub.
Uber Eats Email Addresses
If you need to get in touch with someone at Uber Eats, it’s best to do so via the Uber Eats app. That being said, if you need to get in touch with someone at Uber Eats, you can also do so via social media or email.
The best option is to contact Uber via the Uber Support Twitter account. You can also send an email to Uber Eats support at eats@uber.com.
Finally, if you really need help and can’t get any assistance, you could also make a last-ditch effort and send emails to the Uber Eats CEO. Here is the CEO’s email: Dara_khosrowshahi@uber.com. I would only do this if you’re really having trouble getting any help.
Final Thoughts
Hopefully, this information can point you in the right direction if you’re trying to get in touch with someone at Uber or Uber Eats. In general, your best bet is to get in touch with Uber via phone or in-app messages. If that’s not working, sending a letter to the headquarters or contacting a higher-level person could help too.
More Recommended Ebike/Scooters
Check out these other ebikes and scooters I've reviewed:
- Urban Arrow Ebike – Last year, I made one of the largest purchases I’ve ever made – I bought a $9,000 electric cargo bike from Urban Arrow. In my Urban Arrow review, I will discuss what it is and why I decided to buy this bike, as well as discuss how impactful a bike like this can be on your journey to financial independence.
- Troxus Explorer Step-Thru Ebike – The Troxus Explorer Step-Thru is a fat-tire ebike that I’ve had the pleasure of riding for a while now. It has amazing power, great looks, and awesome range. If you’re looking for a great fat-tire ebike that offers a lot for the price, the Troxus Explorer Step-Thru is definitely one for you to consider. Check out my Troxus Explorer Step-Thru Review.
- Hovsco HovBeta Ebike – The HovBeta is a folding ebike with great specs and a lot of interesting features, and importantly, it’s sold at a good price point. I’ve had a blast commuting with it and using it to do deliveries with DoorDash, Uber Eats, and Grubhub. Check out my Hovsco HovBeta Ebike Review.
- Vanpowers Manidae Ebike – The Vanpowers Manidae is a fat tire ebike that I’ve been riding as my primary winter commuting bike and have also been using it to do food delivery with apps like DoorDash, Uber Eats, and Grubhub. After clocking in a decent number of miles with this ebike, I wanted to write a post sharing what my experience with the Vanpowers Manidae ebike has been like. Check out my Vanpowers Manidae Review.
- Sohamo S3 Step-Thru Folding EBike Review – A Great Value Folding Ebike – The Sohamo S3 Step-Thru Folding Ebike is an entry-level folding ebike that offers a lot of value for the price point. I’ve been riding the Sohamo S3 for a while now, putting the bike through its paces, and I have to say, this bike has exceeded all of my expectations. Check out my Sohamo Review.
- KBO Flip Ebike – The KBO Flip is an excellent bike. I’ve had a great time riding it and think it’s a versatile bike that can be used for a lot of purposes and can fit a variety of lifestyles. It’s worked out great for me as a general commuter bike and as a food delivery bike. Check out my KBO Flip Review.
- Hiboy P7 Commuter Ebike – The Hiboy P7 is an excellent electric commuter bike that’s offered at an affordable price point. The range and speed of this bike are both very good, so you won’t have any trouble getting anywhere you need to go with it. As a food delivery vehicle, this is also good – with how much range it offers, you’ll be able to work all day on a single charge. Check out my Hiboy P7 Commuter Electric Bike Review.
- Himiway Escape Ebike – The Himiway Escape is an interesting bike for anyone looking for a moped-style ebike. If you’re a gig economy worker, the Himiway Escape is particularly interesting and it’s possible to think of it as an investment, especially if you can opt to do deliveries with the Himiway versus using a car. It’s not cheap, but you can definitely make your money back when you compare the mileage you’ll put on your car versus using an ebike. Check out my Himiway Escape Bike Review.
- Espin Sport Ebike – The Espin Sport is a good ebike for someone who is looking for an ebike that feels and rides more like a regular bike. There are many ebikes that are really only bikes in name. In reality, they’re basically electric mopeds. The Espin Sport, by contrast, is a bike you could probably ride without the battery and you’d feel like you’re just riding a regular bike. Check out my Espin Sport Review.
- Varla Eagle One Scooter – The Varla Eagle One is an excellent scooter that can make sense for a lot of people. It can work as a primary mode of transportation. You can use it to work on gig economy apps like DoorDash, Uber Eats, and Grubhub. And it can also be a recreational vehicle if you’d prefer to use it for that. Check out my Varla Eagle One Review.
- Varla Falcon Scooter – The Varla Falcon is an excellent scooter that offers a good amount of power at a lower price point compared to more powerful scooters. It’s not exactly an entry-level scooter, nor is it a high-powered scooter. I think it fits somewhere in-between those two categories – an intermediate scooter if I had to give it a category. Check out my Varla Falcon Review.
- Hiboy S2 Scooter – The Hiboy S2 is an excellent entry-level commuter scooter that's perfect for someone looking to save some money in transportation costs and improve their commute. Check out my Hiboy S2 Review.
- Hiboy S2R Scooter – The Hiboy S2R is one of the more interesting electric scooters I’ve been able to test out. It’s not a high-powered scooter, but for an everyday transport option, it’s very useful, especially given some of the unique features that it has. Indeed, for the price, the Hiboy S2R might be the best value scooter I’ve used. Check out my Hiboy S2R Review.
- Fucare H3 Scooter – The Fucare H3 is a fun scooter and I’ve enjoyed testing it out. For a daily commuter or quick trips or errands, the Fucare H3 is probably the scooter I’ll use. It’s portable and easy to maneuver, so it’s just easier to take on the road when I need it. Check out my Fucare H3 Scooter Review.
More Recommended Investing App Bonuses
For additional investing app bonuses, be sure to check out the ones below:
- M1 Finance ($100) – This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account. Check out my M1 Finance Referral Bonus – Step-By-Step Guide.
- Webull (20 free stock shares) – Webull's current promotion gives you 20 free shares valued between $3-$3,000 each if you open an account using my referral link. Here’s a guide I wrote about how to earn your free shares using Webull.
- Moomoo (15 free stocks) – Moomoo is a free investing app currently offering 2 different referral bonuses if you open an account using a referral link. Read my Moomoo referral bonus guide for more information.
- Robinhood (1 free stock) – Robinhood gives you a free stock valued between $2.50-$225 if you open an account using my referral link.
- Public (1 free stock) - Public gives you a free stock valued between $3-$70 if you open an account using my referral link.
- SoFi Invest ($50) – SoFi Invest is an easy brokerage account bonus that you can earn with just a few minutes of work. Use my SoFi Invest referral link, fund your SoFi Invest brokerage account with just $10 and you’ll get $50 of free stock. I also have a step-by-step guide for the SoFi Invest referral bonus.
More Recommended Bank Account Bonuses
If you’re looking for more easy bank bonuses, check out the below options. These bonuses are all easy to earn and have no fees or minimum balance requirements to worry about.
- Upgrade ($150) – Upgrade is a free checking account that’s currently offering a $150 referral bonus if you open an account and complete a direct deposit. These bonus terms are easy to meet, so it’s well worth doing this bonus as soon as you can. Here’s a post I wrote with more details: Upgrade $150 Referral Bonus – Step By Step Directions.
- SoFi Money ($275) – SoFi Money is a free checking account from SoFi. They’re currently offering a $25 referral bonus if you open a SoFi account with a referral link and deposit $10. You can also make an additional $250 as well if you complete a direct deposit. This is a good bank that is also 100% free, so you won’t have to worry about managing this account. Here’s a post I wrote with instructions on how to earn your SoFi Money bonus: SoFi Money Referral Bonus: Step By Step Guide.
- Chime ($100) - Chime is a free bank account that offers a referral bonus if you use a referral link and complete a direct deposit of $200 or more. In practice, any ACH transfer into this account triggers the bonus. This bonus is easy to earn and posts instantly, so you’ll know if you met the requirements as soon as you move money into the account. I wrote a step-by-step guide on how to earn your Chime referral bonus that I recommend you check out.
- US Bank Business ($800) – This is a fairly easy bank bonus to earn, since there are no direct deposit requirements. In addition, you can open the Silver Business Checking account, which comes with no monthly fees. Check out how to earn this big bonus here.
- Fifth Third Bank ($350) – This offer is limited to customers in the following states: Florida, Georgia, Illinois, Indiana, Kentucky, Michigan, North Carolina, Ohio, Tennessee, West Virginia, and South Carolina. If you don’t live in one of those states, you won’t be able to open an account online but you can still open an account in-branch if you happen to be visiting a city that has a branch. This is a fairly easy bank bonus to earn, especially since there are plenty of data points showing what will trigger the direct deposit requirement. In addition, you can open the Fifth Third Momentum Checking bank account, which comes with no monthly fees or minimum balance requirements. Read my guide on this bonus here.
- GO2Bank ($75) - GO2Bank is an easy bank bonus that I recommend people take advantage of if they have an easy way of meeting the direct deposit requirement. I like that it’s easy to open the account and that the bonus pays out quickly. Check out my step-by-step guide on how to earn your GO2Bank $75 referral bonus.
- Current ($50) – Current is a free fintech bank that’s offering new users a $50 referral bonus after signing up for an account using a referral link. Current is an easy bonus to earn and also gives you access to three savings accounts that pay you 4% interest on up to $2,000. That means you can put away up to $6,000 earning 4% interest. That’s very good and makes Current an account I recommend to everyone. Check out my step-by-step guide on how to earn your Current Bank bonus.
- Netspend ($40 + 5% Interest Savings Account) – Netspend is a company that provides 5% interest savings accounts. If you sign up using my referral link, you’ll get a $40 signup bonus once you make your first deposit into your Netspend account of $40 or more. That means you get a 5% interest savings account and a free $40 to start! Make sure to check out my in-depth guide on how to set up these accounts.
- Digital Federal Credit Union ($20) – Digital Federal Credit Union (DCU) is a free, nationwide credit union that I recommend to readers for two reasons. First, DCU has a $20 referral bonus if you open a free DCU checking account with a referral link. Second, DCU has a saving account that gives you 6.17% interest on your first $1,000. Check out my in-depth post on how to set this account up.
- Novo Bank ($40) - Novo bank is a free business checking account that’s currently offering a $40 bonus if you open a Novo business checking account using a referral link. In addition to being a good bank bonus, Novo is also a good business checking account. It has no monthly fees or minimum balance requirements and operates a good app and website. Indeed, it’s the business checking account I currently use for this blog. Check out my post on how to easily open a Novo account.
- Varo ($30) – Varo is a free fintech banking app similar to Chime or Current. It’s currently offering a $30 bonus to new users that open a new Varo account with a referral link. The bonus for this bank is very easy to meet, all you need to do is spend $20 within 30 days of opening your Varo account. Check out my step-by-step guide to learn how to earn this bonus.
Kevin is an attorney and the blogger behind Financial Panther, a blog about personal finance, travel hacking, and side hustling using the gig economy. He paid off $87,000 worth of student loans in just 2.5 years by choosing not to live like a big shot lawyer.
Kevin is passionate about earning money using the gig economy and you can see all the ways he makes extra income every month in his side hustle reports.
Kevin is also big on using the latest fintech apps to improve his finances. Some of Kevin's favorite fintech apps include:
- SoFi Money. A really good checking account with absolutely no fees. You'll get a $25 referral bonus if you open a SoFi Money account with a referral link, and an additional $250 if you complete a direct deposit.
- 5% Savings Accounts. I'm currently getting 5.25% interest on my savings through a company called Raisin. Opening a Raisin account takes minutes to complete, it's free, and all of your funds are FDIC-insured. I explain how it works, why I'm now using it to store my emergency fund and any other cash savings I have, and why I recommend everyone check it out in this review.
- US Bank Business. US Bank is currently offering new business customers a $800 signup bonus after opening a new account and meeting certain requirements.
- M1 Finance. This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account.
- Personal Capital. One of best free apps you can use to monitor your portfolio and track your net worth. This is one of the apps I use to track my financial accounts.
Feel free to send Kevin a message here.
i place a order with uber when it was complete the amount was 33.26 but they keep text me said adjustment of 8.36 and another one for 38.06 they keep abused mycredit card called didnt get no result from who came i called of email for a result because they abuse [people credit and that not right
I have been ordering from Uber eats for a long time now and the other day I ordered from mc Donald’s on Sibley in dolton ILL. I received my drink with spit in it or something and I called Uber sent pictures and was told that because I had a lot or Money being returned I couldn’t get my money returned their drivers are eating food out your bag Bag being ripped open food is not correct and they think you are supposed to accept it. This is ridiculous I removed the app and will not ever order from that platform again or my friend and family or anyone I can reach
I order from Uber all the time I’ve been a loyal customer but their customer service is horrible they won’t let you cancel your order even though the driver has been in the same place for over an hr and hasn’t moved the give you a credit of 3.16 which they think is sufficient for not receiving your order because 1.5 hrs after ordering my order was delivered to the wrong address their chat reps could care less needless to say doordash here I come hopefully it’s a better experience
I ordered food from Uber delivery. Not even 10 minutes later before food was being delivered I had to cancel order. Order wasn’t even prepared or picked up for delivery. Contacted Uber many times before order was picked up to cancel. No reply. After food picked up was told by a computer response several times I was held accountable for payment. When I finally was connected with a human by text, still had issues communicating as if I were still talking to a computer.
At this point still no resolution. Calling bank tomorrow & stopping payment. I have all text communications to share with my bank.
I was in Dever Colorado I order fro a company that said they didn’t deliver with Uber eats even though they were on the app I canceled the order and of course I didn’t receive what I ordered but was not refunded my funds and I also talked to support about it and was told I didn’t respond soon enough to get my money back and that there was nothing they could do so I the customer is supposed to just loose out with a I’m sorry please contact me
I have several issues as a loyal customer for the last few years with uber eats ive had orders in the past were drivers have taken my food and i received no compensation for it truly unfair as a long time customer and today is Monday May 29,2023 i placed an order with uber eats but when the driver arrived the restaurant informed her that they was closed but open on the app so the driver contacted me and said my order couldn’t be completed so i had to cancel that should have automatically refunded my money but no reached out to uber only to be told again that i wasn’t eligible to get my money back are you serious so money lost again no food no compensation what type of company are you people running were your taking money from your customers without customers you have no bussiness give people their money back because we work for our money just as you do and if it were you im sure you would feel exactly the same and the CEO contact information is as bogus as the damn company im canceling my account and never dealing with uber eats or rides again and i will be reporting this company to BBB.
I order dairy queen today may 24 2023. I ordered 6 pack of buster bars. When the driver her name was Melissa she was rude, nasty to me, mean, not friend at all. I took the bag inside open the boxes I only had 5 in the box missing one. I say the other person In the car eatting one one my busters. Then I called Uber eats saying I missing one this put me on hold. Then they came on phone saying I can’t give u a refund bc u have high calls for refunds I said no they hang up on me. I will never order on Uber eats again. I gave the pics of the boxes and item they said u lying I said to them what happens ur food missing u get a refund. Uber eat people mean, very rude hang up on me, bad. Dont us Uber eats anymore they r horrible. They don’t help. Uber eats is getting very bad not doing nothing to solve the problems. ( I call dairy queen where I bought the food at they gave me a brand new box of buster bars and a free shake. They were great.)
How do I give credit to Emanuel an Uber eats driver on a motorbike ?
Emanuel helped me with my car wheel stuck in a ditch in pure darkness. Emanuel was outstanding .
This was Bedfordview area.
Uber eats hack.. When they don’t issue your refund. Create a new account & get your refunds.. like i explained to them, I WILL get my money back one way or another 😎
I can’t get help with SERIOUS issue after multiple communications with Uber Eats help staff. They just close the issue without resolution. I ordered a Uber Eats delivery from a local chain grocery. They not only charged items not received – resolved but charged me $100.05 for a $50 order. WOW!
I live in a upstanding large retirement community in which a lot of people order groceries. I will not recommend Uber Eats and will tell them/post comments, etc if this is not handled or explained to me! I just need HELP! I HAVE ALL DOCUMENTATION!
I was charge twice on the same date as time from same vendor. Is this the way Uber Eats make their money shame on them. I paid one charge thinking they would both go away, not so. I charge went away but not the other. I cannot afford it use UBEREATS OR UBER any longer. There is no one to talk to via phone or email, message. There is always GrubHub
These people hide behind their App to commit all kinds of scams on users as you are unable to reach anyone but the AI help through the App.
I ordered from a Chinese restaurant close by to save time for pick up since I could stop by on my way home, I used the App to select the items and placed the order by hitting the submit button. When the confirmation came up, I saw it was rerouted to a restaurant not in my area and cancelled the order. The order was cancelled according to the app but i was to be charged the full amount of the order $94.39 because they had started working on the order. Impossible since it was cancelled within seconds. I contacted an Uber Eats Rep who called the restaurant that received the order and confirmed they had not started working on it and it had been cancelled but told me the account was restricted from processing a refund. I tried to contact help on the App and was told You will still be charged $94.39. Your order was successfully processed cancelled. Thanks for using Uber Eats. I have made a claim with the bank that is waiting for the refund and tells me if they do not get then I have to go back and make the claim to the vendor. Who? These people hide, no monitored email addresses, no phone numbers, no nothing a total highway robbery
Oh my gosh this same thing happened to me and I’m STILL dealing with it! $80.25 for an order that was never even started and I verified with the restaurant. The restaurant even called Uber Eats and told them so and still they wouldn’t budge!!
The same happened to me on my wedding day! And they charged me 80$! and I never got my order! I was looking for my order for more than 1 hour, running across all of Manhattan in a wedding dress, trying to explain to the Turkish delivery boy (probably under drugs) where am I, but still unsuccessful.
The same thing happened to me today this seems like a scam Uber Eats is running..
I ordered through Uber Eats and they stole from me as well. I ordered a burger meal with 2 apple pies from McDonalds. All I got was the pies and nothing else. I was charged a $10 fee for 89 cents worth of pies and they refused to refund me. I filed a dispute with PayPal and am canceling and deleting my Uber Eats account. Unbelievable!
The same happened to me. Did the dispute though PayPal worked??
Unfortunately my PayPal account was hacked and used to order and pay Uber eats, 3 unauthorized payments, and I feel like Uber eats should be trying to help me get the info I need to prosecute!
Hello, I recently placed an order, and I do understand policies are set in place. But I do find it unfortunate we have to reep the consequences of the Uber eats driver. I was given a door dash order, an order that was completely not mines, and the agents are telling me they can’t do anything about it. I was reaching out because I think that’s quite unfair. I wasn’t expecting a refund, just wanted the food I ordered.
Sincerely,
Quirea Thomas
File a charge back with your credit card? That’s what I’d do.
I received a gift card for Christmas. When I tried to activate it I scratch my gift card for the code and was unable to read the code. I’ve tried calling to no answer or even cooperate number is no longer in service. All I want to do is activate my card I tried online but all I got was a dead end
I received the wrong order last night and spent 25 dollars, I sent a picture of the order I received and now they are telling me they can’t refund me my money?!? What the heck Uber?! Y’all need to get it together..
Very unsatisfied with Uber eats, nightly service. Order at Buffalo Wild Wings around 11 pm spent over $30 . After about 45 mins of the uber eats app telling me my order was being “prepared”, I decided to call the merchant (restaurant). I was told my order had been made prior to my order, and I automatically responded asking for a refund. $3 dollars were sent back to me out of $33 as “The refund”, I am highly upset and feel very disrespected with service. After that order, I was still very hungry so I decided to place an order at a local restaurant (Wendy’s) the store is literally less than 15 mins away from my home. Order was perfect, Preparation was perfect. I was notified once my driver picked up my food & decided to track her. A white older Caucasian lady, drove past my residence and 34 mins out with my food before canceling my order and Wendy’s closed.
have been a regular customer of Uber Eats for a few years. However, I will no longer use them and have deleted their app from my phone.
On January 2, 2023, I ordered a coffee and a muffin from Starbucks. The driver got lost, taking nearly an hour to get to me, when it normally takes about ten minutes. Then, as he was taking the bag out of his car, he dropped it, spilling the coffee, drenching the muffin and the bag was also soaked. He did offer to go back and h get another one, but I didn’t have another hour to spare. He told me he’d let Uber know what happened.
I contacted Uber support and told them what happened. I asked for a refund or credit since I received nothing of what I ordered.
After three days,Uber support contacted me, asking for an “image.” Of course, I didn’t have an “image,” since the dripping bag never even made it into my home. Uber then said sorry, they can’t issue me a refund or credit.
So essentially, Uber stole $30 from me. I cannot and will not support a company that treats their customers that way. I have also deleted my Uber rideshare app. No more Uber for me. I don’t do business with thieves.
I too order from them on December 24th 2022 and one of my items were missing and they refused to give me a refund. I have called many times and their answer was “ there is a restriction on your account because you have called so many times for a refund” which is a lie since this has been the very first time that I had order anything from them.. and boy do I regret it..
Do you happen to have “corporate offices phone number?”
Someone illegally used my debit card which I had on me all day yesterday Feb 1 2023!! I DO NOT HAVE AND UBER EATS ACCOUNT!! They charged my card for $43 plus bucks and I never have used Uber eats!! I can’t get a live person to talk to me so I can get my money back!! Uber needs dismantling if they can’t have someone answering phones for NON customers!!
Amen, I’m with you. Cancelled my account last night. They are AWFUL!!!!!!!!
Charged me 52.00 for food I didn’t get.
…….so here goes another fun phone call with someone in a foreign country, who knows absolutely nothing about what they are doing.
Very poorly run company.
Debbie Broom
Julie if you think that’s bad you should see the way that they treat their employees or rather subcontractors or independent contractors. When I first started working for them it took me an hour to get things delivered because they wouldn’t give you the right information and things will get canceled and you couldn’t get the next address their app takes up your phone battery power very very quickly and I’ll tell you what when mine died over and over again because I couldn’t get my phone to stay on using that app and they offered no support they basically in US inspired me for not delivering food that I delivered and when I offered them proof actual proof that I delivered each night and each item they did not want the proof they wanted to just accuse and fire this company is horrible..I have 2 masters degrees and weigh maybe 100 lbs.. v definitely not into stealing food . Essentially my phone died a lot battery being used up car battery not so great so it wouldn’t charge my phone and it took me forever to get the app back on to deliver food and they basically decided that I violated their contract because I couldn’t click on delivered and when I asked them to do it they didn’t this company is horrible to their employees and to their customers you know I get it every opportunity to listen to an appeal and to show them proof that I had not done anything wrong because they accuse me of fraud and that is not okay. I even sent an email to the head of HR and she did not respond.
🤔
ME TOO!! THEY CHARGED ME $42 FOR MCDONALD’S!! THE $30 PROMO CONVENIENTLY WAS NOT APPLIED!! THAT’S NOT MY FAULT!! THEIR APP IS DIFFICULT TO FIGURE OUT ESPECIALLY IF YOU HAVE A COMPLAINT!! NEVER AGAIN AND I’M TELLING AS MANY PEOPLE AS I CAN!! THEY’RE SCAMMING AND STEALING OUR MONEY!!
The same thing is happening with me my complete order was wrong I requested a refund the day the minute it happened and I was denied so then I pushed and I pushed and finally they accepted that the order was wrong and they sent me an email stating I would be refunded and I have the email still now every customer support person that I have talked to within the last 10 days and I’ve done it daily doesn’t know what they’re talking about we talked for 45 minutes to come to find out they’re on the wrong order yeah I’m done with the breeds too I’m going to I am going to write Dora I guess the CEO of Uber eats and I’m deleting my account too how is it even legal to send an email stating you’re going to give someone a refund then renege on it a company as big as Uber eats that is so sad.
I have went crazy trying to get someone to help me order. I can’t and nobody will help. I have a $40 Uber cash