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Image of an Uber Eats delivery driver looking at his phone while in his car. There is a delivery bag in the passenger seat.

Do Uber Eats Drivers See Tips?

Last Updated on January 14, 2025May 18, 2022 1 Comment
This post may contain affiliate links. Affiliate Disclosure.This post may contain affiliate links. Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact on how and where card products appear on the site. The site does not include all card companies, or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

If you’re ordering food with Uber Eats or working as an Uber Eats delivery driver, you might be asking yourself, do Uber Eats drivers see tips? 

The short answer is that Uber Eats drivers do not technically see customer tips until about one hour after an order is completed. However, that doesn’t mean Uber Eats drivers can’t figure out what a customer tipped. When a delivery request gets sent to an Uber Eats driver, they receive an expected payout, which includes whatever the customer put as a tip when they placed their order. What the expected payout is will generally give the driver enough information to figure out if the customer tipped.

In this post, I’ll take a deeper dive into the question of whether Uber Eats drivers see tips. We’ll also go over how tipping works in the Uber Eats app and explain why, if you’re ordering food, you should always tip your Uber Eats driver.

Do Uber Eats Drivers See Tips? 

As previously stated, Uber Eats drivers can’t see the customer’s exact tip until about one hour after the order has been completed. However, while Uber Eats drivers can’t see the exact tip a customer left, they can usually figure out how much the customer tipped by looking at what the expected payout is for the order.

Uber Eats drivers are independent contractors, so they are paid on a per-delivery basis. When a customer places an order, it gets sent out to available drivers, who are provided with an expected payout for that order. Here’s an example of what an order looks like when it gets sent to an Uber Eats driver. 

uber eats delivery request

For this order, I was told that the payout would be $7.55, which included the expected tip. 

The payout for an Uber Eats delivery consists of three parts: (1) the base fare that Uber Eats pays, (2) surge pricing, if applicable, and (3) any amount the customer tipped. Generally, the base fare for an Uber Eats delivery will be $2.50 to $4. Since I knew what Uber Eats likely paid for this order, I also knew that for this order, the customer likely tipped a few dollars, raising the expected payout to the $7.55 offered. 

So, while Uber Eats drivers can’t see the exact tip amount left by a customer, they can generally tell if a customer tipped by looking at what the expected payout is for the order.

When Do Uber Eats Drivers See Tips?

Customers leave a tip for their Uber Eats driver at the time they place their order in the Uber Eats app.

If you’re a customer ordering with Uber Eats, at the end of your order screen, you’ll receive an option to leave a tip for your delivery driver. The app will typically, give you the option to tip 15%, 20%, or 25%, as well as an option to put your own custom tip. Uber Eats defaults to customers leaving a tip, so to leave no tip, you have to manually change the tip to $0. 

For delivery drivers, you’ll see the exact tip the customer left approximately one hour after completing the order. The app will then give you the option to send a thank you to the customer. When you click the button, the customer receives a push notification on their phone thanking them for their tip.  

uber eats tips
An order I delivered where I received a good tip. I can click the “send thanks for tip” button and it’ll send a thank you message to the customer.

Changing Tip Amount In Uber Eats

One thing to note about Uber Eats is that it allows customers to change their tip for about one hour after they receive their delivery.  

This is both potentially good and bad. In theory, if you’re a customer and there’s a problem with your order, you can change your tip and leave a smaller one for the delivery driver. Or, if your driver goes above and beyond for you, you can increase your tip to reward your driver.  

This is different from DoorDash or Grubhub, both of which have customers leave tips at the time they place their order and do not let them change their tip amount later (DoorDash does allow customers to add an additional tip, but they do not let customers remove their tips).

Here’s an example of an Uber Eats order I completed where the customer lowered their tip after I delivered it.

uber eats tips

The vast majority of orders (I’d say about 95% of the orders I accept) pay exactly what Uber Eats expected I’d earn with the tip. In fact, I also do a good number of orders where the customer increases the tip after I deliver it.

What Happens If You Don’t Tip Your Uber Eats Driver 

Since Uber Eats delivery drivers can’t see the exact tip you leave, some customers may be tempted to leave no tip at all to save money. In general, I don’t recommend doing this. As I explained in the previous sections, while Uber Eats drivers can’t see the exact tip left by a customer, they can usually tell what the customer tipped based on the expected payout. 

The reason why tipping is important is that Uber Eats drivers can choose whether or not to deliver a customer’s order. If you don’t tip, Uber Eats will likely offer just $2.50 to $4 to the driver to complete an order. Wise Uber Eats drivers will reject those orders, which means your order might not get picked up for a while. If you want to get your order picked up and delivered to you quickly, leaving a fair tip is important so that a driver will accept your delivery request.

Unfortunately, some unscrupulous customers have figured out ways to take advantage of drivers with a scheme called “tip baiting.” Since customers can change their tip amount for up to 1 hour after receiving their order, some customers will initially leave a large tip to get a driver to deliver their order, then change their tip afterward (often lowering the tip to $0).

In my experience, very few customers engage in this tip-baiting practice. I’ve only seen it happen a few times with the thousands of Uber Eats deliveries I’ve delivered, so it’s not something I worry about when I’m working. But, it is something that can happen thanks to how the Uber Eats system works.

Final Thoughts 

In conclusion, Uber Eats drivers cannot see the customer’s exact tip when they place their order, but most drivers can figure out if a customer left a tip based on what the order is paying. If you’re a customer and want to get your food delivered to you quickly, you should leave a fair tip. 

Customers can change their tip amount after receiving their order, however, so if you’re a driver, you should always provide good service and aim to deliver the customer’s order quickly. And if you’re a customer, you can change your tip to reward good service or punish bad service.

This post may contain affiliate links. Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact on how and where card products appear on the site. The site does not include all card companies, or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

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financial panther

Kevin is an attorney and the blogger behind Financial Panther, a blog about personal finance, travel hacking, and side hustling using the gig economy. He paid off $87,000 worth of student loans in just 2.5 years by choosing not to live like a big shot lawyer.

Kevin is passionate about earning money using the gig economy and you can see all the ways he makes extra income every month in his side hustle reports.

Kevin is also big on using the latest fintech apps to improve his finances. Some of Kevin's favorite fintech apps include:

  • SoFi Money. A really good checking account with absolutely no fees. You'll get a $25 referral bonus if you open a SoFi Money account with a referral link, and an additional $300 if you complete a direct deposit.
  • 5% Savings Accounts. I'm currently getting 5.24% interest on my savings through a company called Raisin. Opening a Raisin account takes minutes to complete, it's free, and all of your funds are FDIC-insured. I explain how it works, why I'm now using it to store my emergency fund and any other cash savings I have, and why I recommend everyone check it out in this review.
  • US Bank Business. US Bank is currently offering new business customers a $900 signup bonus after opening a new account and meeting certain requirements.
  • M1 Finance. This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account.
  • Empower. One of best free apps you can use to monitor your portfolio and track your net worth. This is one of the apps I use to track my financial accounts.

Feel free to send Kevin a message here.

Filed Under: Uber Eats

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Comments

  1. Sandy Bella says

    December 17, 2023 at 5:40 pm

    Uber eats also charges a high fee for delivery which dissuades some customers from additionally tipping the driver. I think uber should reconsider this as well

    Reply

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