DoorDash headquarters are located in San Francisco, California. Founded in 2013, today, DoorDash is the largest food delivery app in the United States, with a market share over 50%.Â
With such a large presence throughout the United States, it’s no surprise that some people may be looking for more information about where the DoorDash headquarters are, as well as other important contact information.
In this post, we’ll give you all the information you need if you are looking for the DoorDash Headquarters address, phone numbers, and emails.Â
DoorDash Headquarters AddressÂ
Here’s the official mailing address for DoorDash headquarters:Â
DoorDash, Inc.
303 2nd St, Suite 800
San Francisco, CA 94107Â
The building is located in the Rincon Hill neighborhood of San Francisco, not far from the Embarcadero.Â
DoorDash is one of the largest tech companies in the world, so they also have local offices throughout the United States and in several countries around the world. The address here is the official DoorDash headquarters mailing address in the United States.
DoorDash Customer Service And SupportÂ
If you’re a customer and are looking for customer service and support from DoorDash, you’ll instead want to visit the DoorDash website or try to get in touch with them through their customer service phone number.
There are only a few reasons you’d need to send anything to the official DoorDash headquarters. In their terms of service, DoorDash makes clear that arbitration demands and copyright infringement claims must be sent to the official DoorDash mailing address. If you have an issue with any of these two things, you’ll want to send a certified letter to DoorDash headquarters.Â
If you feel you were unfairly deactivated, it can also make sense to consider sending a certified letter to DoorDash headquarters explaining your side of the story. This can sometimes help to get your account reinstated, especially if you have it sent by an attorney. It’s not a guarantee by any means, but it’s worth a shot if you’ve tried everything else and are out of options.Â
That being said, in general, the best way to get assistance from DoorDash is to get in touch with their customer service department. If you have an issue with an active delivery, you can get assistance in the DoorDash app. It’s fairly straightforward and you should be able to cancel an order or get a refund or credits if warranted.Â
You can also visit the DoorDash customer support website to get assistance from DoorDash, whether you are a customer, Dasher, or merchant. Here’s the DoorDash customer support website.
DoorDash Email AddressÂ
For less pressing issues, you can get in touch with DoorDash customer service via their Twitter account. You can find the DoorDash Twitter account by tweeting @DoorDash_Help.Â
Finally, depending on the issue you’re having, you may need to get in touch with DoorDash via phone or email. The DoorDash support email is support@doordash.com.Â
To get in touch with DoorDash by phone, you can call them at their official customer service number at +1 (855) 973-1040.Â
In short, there are a lot of ways to get in touch with DoorDash if you need it. Find the option that works best for you. I’d recommend prioritizing getting support via the app and email/Twitter before calling since most things can be easily addressed in the app.
Final Thoughts Â
DoorDash is a big tech company that does most of its activity via the DoorDash app, but fortunately, they do provide a lot of different ways to get in touch with them.Â
Hopefully, this information can point you in the right direction if you’re trying to get in touch with someone at DoorDash. I’d start with the app or their customer service website. if you have issues there, getting in touch via Twitter can often help. If you still are having issues, giving them a call via their customer service phone number is a good last step.
Greetings,
I have been trying to reach out to someone with your company about the deplorable service you provide in my area and in reaching out to your agents at the 800 numbers. I have had multiple orders that have arrived late, missing items, and delivered to the wrong house and have had to fight world war 3 for a credit or a refund. The most recent was and order that was supposed to be redelivered as your driver took it to someone else house, and the redeliver was never processed. There was no update from door dash that the redeliver could not be completed, I had to call over an HOUR after it was promised and the manager that I was escalated to, said he could not do anything, it was being investigated etc.. (even thought the picture sent by the driver showed it was left at the wrong address) and he said I would receive a call back in 24-48 hours. I never have received a call back ever when I have requested it, and surprise, I never did get a call back. long story short, 17 days later, and multiple calls, your agent said she would process the refund and a credit for $5.00. I asked the agent for a number to call to reach out the corporate offices so you all could take a look at your standards in this area, and she sent me to the 800-customer service #. As a leading force in this industry, do you want to be perceived as, liars, cheats, and thieves without an ounce of customer service in a service based industry? I would like to know why in all of the times that I have requested a follow up so I could relay my experiences, I have never gotten a response. Do you take pride in providing late deliveries, cold deliveries, missing items and delivered to wrong houses? This is not isolated and this needs to be addressed, and when your agents and managers promise to follow up, customers that pay your company wages should be followed up with, not lied to, provided wrong information, and refunds refused. This is disgraceful on the part of door dash to have such disdain and lack of concern for your customers.
Trust me I am having the exact same issue and it’s frustrating.
Same here, app says completed but no food twice this week and I’m freaking handicapped !!!!!!
Same issues! Door dash are crooks!!!
Trust me, you are not alone. I am a doordash driver an the company ignors ands deceives the drivers on a regular basis. Their deceptive practices destroy a drivers rating. I have been going through the same ordeal trying to get anyone there to even PRETEND to care.I pride myself in providing the customer the best possible service i can, but doordash undermines the driver at every possible opportunity
I also dash for them and lately I’ve been trying to get $39.95 to some cable company that I never heard of, I changed my dasher direct card and notified them about the transaction the same day. Been calling them for two weeks and am told that I cannot get the money back after 10 days of transaction. The person on the phone is rude, will not let me speak and hangs up on me, I keep calling and I guess the number is on their black list, it seems, no one answers. So I’m out $39.95 and they will not refund the money.
Doordash is deplorable. The rep at doordash canceled my order because had three different drivers were assigned to pick up my food and not one did. I eas never informed by doordash that I would not receive a refund. I contacted them requesting a call back and never got one
I have called support over and over and over and over and over again since the minute it happened. I keep getting told the call will be escalated with a few actual phone call interviews scheduled, but no one ever called. I really want to know what story that man made up to cover for him sticking a gun in my face. Do you guys realize you’re “firing” an innocent worker and letting the madman off scott free? I’m not sure if another message here will help any but… First, I’d like to add that this man escalated a delivery of pampers straight to manslauter in a period of like 90 seconds. That’s my total time since I opened my door and later got back in the car with a gun pointed at my head. I made a joke about house numbers like I do with so many people, which always winds up humor until now. He instantly blew up with a tirade of insults all about how stupid I am and what not. I got to speak long enough to say that the house numbers are in the pitch blackness over in the damn bushes at this rural home location. He got directly 2″ from my face after that. I don’t know street fighter tactics, so I turned to go to my car. He followed right behind me telling me to get off his property. I had just gotten there, and I wouldn’t have still been there had he not been so ridiculous acting. I get around my car door and realized he had followed me all the way out and was standing there on the other side of my door. I realized I had turned my back on this guy and that was not a good idea. I asked what his problem was since now followed me to the driveway entrance. As soon as I did that, he started yelling about protecting his family as he pulled his pistol out, chambered a round, and pointed it directly at my face. No one threatened him or his family. He was looking for an excuse to shoot somebody. I would explain why he would say that outloud and in texts, but I can’t talk to a doordash human, outside of the Philippines, to help with this very serious situation. The main question that anyone working on this would be to ask why I would have done anything this guy claims. That question simply involves “WHY”. Having over 3k deliveries and rating of 4.93, wouldn’t you think I’d know that the worst thing one could, or even would do, is threaten a customer and it would very likely wind up with deactivation? I rely heavily on this income and I don’t attack customers. So, WHY would I threaten him or his family? Again, I delivered pampers. HOW or WHY would I abuse anyone? (or whatever crap he made up). I wasn’t really there long enough. I did text him a couple times while I waited for the police. I was trying to get him to slip up about the gun and why it was in my face over pampers. The man was out to start trouble from the get-go. The second “WHY” would be to ask WHY would a man black out his house and driveway, then strap on a pistol to go outside to get some pampers? Can anyone think a little to answer those two very important “WHYS”?…
I can’t get my 1099 from doordash and Noone seems to be able to help ! I’ve waited 2 weeks for a supervisor to call me! And I get a generic email sent that doesn’t help!
I have been in the same boat since December. I was deactivated for no reason, none was ever provided to me, countless emails and calls and nothing. They lie by saying a supervisor will call but I now know better its only to get you off th phone. I have been asking for copies of the recorded calls I have made and even went as far as recording them myself and I let them know I am recording also. A multi billion dollar company with customer service reps that don’t know what they are doing. Unfortunately until a law firm gets involved they will continue to screw over customers and dashers
Have you seen the YouTube video where the chick tries to scam the door dash driver? She got her food, sent a message to door dash saying she didn’t het it. The driver went to the hospital where this chick worked and she confessed she got her food. She then called door dash and told them she did get the food but he threatened her. I watched the video twice and there was no threatening. She was mad she got caught stealing. He got fired because door dash took the word of a liar and a thief. My wife and all four of our kids canceled their door dash accounts.
Wow I just saw all this on doordash and I wouldn’t have seen it but got deactivated for cancelin g an order for no reason and I never did that but they let me go without any reason it seems like you bend over backwards to help people and you have people saying they didn’t get an order when you hand it to them I had a great record there but they still let me go
4 times I have had the doordash app mess up and today, confirmed an order on a card I didn’t want to use which made my back acct in the rears. I called 2 seconds after to try and cancel it, because their app didn’t let me choose a different form of payment. I called and after an hour and half they said I will get a refund in 3 business days, for THEIR MISTAKE. I wan’t a lousy bowl of ice cream and they charge double the amount for the delivery and wouldn’t let me change the payment source. . Kept getting out of country people sounding like robots and told I had to wait for a refund that their stupid app messed up. Why am I waiting when I called 2 seconds in. 5 times I called in and kept getting no where. Hmmmm…..