One of the best things about delivering for DoorDash is the ability to Dash whenever you want. But sometimes, the Dash Now button won’t be available. You might ask yourself “Why can’t I Dash Now?”
The most likely reason why you can’t Dash Now is because the area you’re looking to Dash in is already full with Dashers. If there are enough Dashers already logged into the Dasher app, the Dash Now button won’t be available and you’ll have to wait for openings or schedule yourself for a future time.
There could also be technical reasons for why you can’t Dash Now, but those are less likely to be the reason – although not impossible, as DoorDash does have issues with crashing every once in a while.
In this post, we’ll take a more detailed look at why you might not be able to click the Dash Now button and discuss some things you can do to avoid this happening.
Why Can’t I Dash Now?
As already noted, there are two likely reasons why you might not be able to click the Dash Now button in your Dasher app. The most likely reason is that there are too many people logged into the Dasher app. DoorDash limits how many Dashers are allowed to be logged in at a specific time and area, so if a lot of Dashers are logged in at once, you may not be able to click the Dash Now button. In that situation, the Dash Now button will be grayed out and you’ll only be able to click it if you’re part of the Top Dasher program.
The second potential reason why you can’t click the Dash Now is if the DoorDash app has crashed or some other technical issues are going on. This is less likely to be the issue, but it can happen.
Most likely though, you won’t be able to click the Dash Now button because too many other Dashers are logged in.
What Can You Do If You Can’t Dash Now?
If you can’t Dash Now, what should you do? Here are some suggestions on things you can do if you’re unable to click the Dash Now button.
1. Schedule Yourself For A Later Time
The easiest thing you can do is schedule yourself for a later time. If the Dash Now button isn’t available, you’ll instead see the schedule button in the space the Dash Now button would have been.
If you click the schedule button, you’ll be able to schedule yourself for the next available delivery time. It’s worth checking to see what times are available because a lot of the time, you’ll find you can schedule yourself for a time slot 30 minutes or an hour later.
2. Move To A Different Delivery Area
The other thing you can do is move to a different delivery area. The Dasher app will show areas where you can Dash Now in red. Gray zones will be areas that you can’t Dash Now and have to schedule yourself.
The nice thing is that DoorDash uses smaller delivery zones compared to the other food delivery apps, so if you can’t Dash Now in one zone, it’s likely you can Dash Now in a different delivery zone nearby.
3. Qualify For The Top Dasher Program
If you’re part of the Top Dasher program, you’ll be eligible to Dash Now anytime, even if the zone is already full. There are pros and cons of qualifying for the Top Dasher Program. Some people think it’s worthwhile because of the benefits it gives you. Others think it’s not worth it.
I personally don’t think the Top Dasher Program is worth it for most people, mainly because it requires you to keep a high acceptance rate. The problem for me is that maintaining a high acceptance rate likely means you have to accept orders that aren’t worthwhile or are unprofitable.
That being said, there are fair arguments on both sides as to whether the Top Dasher Program is worth it or not. I just know in my market, I haven’t needed the Top Dasher Program to get good orders and Dash whenever I want.
4. Check To See If The DoorDash App Has Crashed
Another thing you could do if you can’t Dash Now is to check that the DoorDash app didn’t crash. The easiest way to do this is to check the DoorDash Twitter account. You can also check the DoorDash subreddit to make sure that the app didn’t crash. If technical issues are going on, you’re going to see people tweeting about it or posting about it on Reddit.
5. Use Other Delivery Apps
Finally, the best thing you can do to avoid issues with being unable to Dash Now is to deliver for multiple delivery apps. Uber Eats, in particular, does not limit when you can log into their app, so if you find you can’t Dash Now for DorDash, having an Uber Eats account is useful since you can always log into Uber Eats and get orders there.
Instacart also allows you to log into the app whenever you want, so it can be helpful to have an Instacart account. And Shipt will allow you to select available deliveries, so Shipt is another app that’s worth having.
Multi-apping is a very important part of maximizing your delivery earnings, so you should always sign up for all of the delivery apps you can in your market.
It can be frustrating when you find you can’t click the Dash Now button. If you can’t Dash Now, it’s likely because there are too many Dashers logged in. Your best choices are to wait it out, go to a different area, schedule yourself for another time, or wait for deliveries from other food and grocery delivery apps like Uber Eats, Instacart, and Shipt.
Hopefully, this post gives you some good strategies you can use if you can’t Dash Now. Feel free to leave any questions or comments below.