If you’re working as a Dasher for DoorDash, you might be wondering – how does DoorDash assign orders?
It’s an important question to ask because getting more orders is how you can make more money with DoorDash. Unfortunately, whatever algorithm DoorDash uses to assign orders isn’t public. We can only guess how DoorDash assigns orders based on experience and common sense.
That being said, experience has taught us that DoorDash uses several factors to assign orders. In this post, we’ll look at those factors to figure out how DoorDash assigns orders, look at the factors that DoorDash likely doesn’t consider, and discuss a few tips and strategies to make sure you get the most orders possible.
How Does DoorDash Assign Orders?
There are a few guesses about how DoorDash assigns orders. Some of them are likely important factors that DoorDash uses to assign orders. Others are based on anecdotal evidence. And still, other factors are ones that some Dashers swear are important factors, but are probably not used by DoorDash in their algorithm.
Let’s take a look at the factors DoorDash uses, starting with the most important to the least important.
1. Your Location
Without a doubt, the most important factor (and possibly the only factor) DoorDash uses to assign orders is your location. Dashers that are closer to busy restaurants are more likely to get orders sent their way.
This makes logical sense. DoorDash has an interest in making sure orders are picked up and delivered quickly, so it should naturally assign orders to Dashers that are closest to the restaurant.
While location does seem to be the most important factor, simply being nearest to the restaurant doesn’t always mean you’ll get the order assigned to you. I know because I’ve had times when I’ve tried to pick up my own family’s order and even though I was in front of the restaurant, someone else was assigned the order.
DoorDash does try to time orders so that the food will be ready by the time the Dasher arrives. This could explain why the nearest Dasher might not always receive the order. It’s possible that DoorDash could go for someone a little farther away so that the order will be ready by the time the Dasher arrives at the restaurant.
Still, the closer you are to busy restaurants, the more likely you are to get DoorDash orders assigned to you. In short, your location will matter the most when it comes to how DoorDash assigns orders.
2. Your Vehicle Type
The second factor DoorDash uses to assign orders is your vehicle type. If you’re on a bike, DoorDash will try to limit your orders to shorter distances that are more easily covered on a bike. By contrast, longer orders are more likely to go to people using cars.
Depending on your market, the vehicle you are using could make a difference. If you’re in an area that has a lot of short-distance orders (such as a dense, downtown area), then being in a car won’t give you an advantage over other Dashers. If you’re working in a suburb or a more spread-out area, however, DoorDash will likely prioritize cars that are more easily able to cover longer distances.
I live and work in a dense, urban area and do my deliveries using an ebike or scooter, so I’ve never had any trouble getting DoorDash orders assigned to me. Most orders I receive are only going a few miles – and I always reject longer orders that are traveling long distances.
3. Whether The Order Will Take You Out Of Your Delivery Zone
DoorDash divides cities into zones, all of which have different hotspots. Instead of having the entire city available for Dashers, DoorDash instead puts dashers into different parts of the city. For example, here’s how my home city of Minneapolis is divided in the DoorDash app.
As you can see, the zones for each city are fairly small. DoorDash, in turn, tries to limit deliveries to stay within those zones. That means if you’re doing deliveries in one zone, DoorDash will try to keep your deliveries within that zone.
That’s not to say deliveries can’t take you outside of the zone you’re in. But it seems like DoorDash prioritizes deliveries to people already logged into those zones first before taking people out of the zone.
Factors DoorDash Likely Does Not Consider When Assigning Orders
1. Top Dasher Status
Some people seem to think that having Top Dasher status leads to DoorDash assigning you more orders. In the past, DoorDash did indeed give priority to Dashers that had reached Top Dasher status.
However, in the official DoorDash FAQ on how Top Dasher status works, DoorDash explicitly does not list getting priority for orders as a benefit of meeting the Top Dasher requirements.
While it is possible that DoorDash is still secretly prioritizing Dashers that have met the Top Dasher requirements, I take DoorDash at its word and believe that they do not give priority to Dashers that have met the Top Dasher requirements.
2. Scheduled Vs. Non-Scheduled Dashes
Some drivers believe that Dashers that have scheduled their dash in advance receive priority when DoorDash assigns orders. There is no evidence to suggest this and I’ve never noticed any issues getting deliveries without scheduling myself in advance. At this point, whether or not this factor makes a difference is pure conjecture and I would lean toward the belief that it doesn’t make a difference.
The main reason to schedule yourself in advance would be to avoid situations where you aren’t able to log in because there are too many Dashers working. I personally don’t bother scheduling myself in advance and have never had any issues staying busy.
3. Your Acceptance Rate
Your DoorDash acceptance rate is based on the number of orders you’ve accepted in your last 100 delivery requests. Some people seem to think that this matters – i.e. a higher acceptance rate means you’ll get more orders sent your way.
As with the other factors in this section, there’s no evidence to support that your acceptance rate matters, and indeed, DoorDash makes it clear in their terms that your acceptance rate does not impact your ability to Dash. My acceptance rate typically ranges between 10-30% and I’ve never seen anything to suggest I’m getting fewer orders. If anything, I’m getting tons of orders and have to reject a lot of them because they’re not worth completing.
Your DoorDash acceptance rate doesn’t matter, so don’t worry about it.
4. Your Customer Rating
Some people also seem to think your customer rating could impact how DoorDash assigns orders. That is, a higher customer rating means you’ll get more orders.
Again, there’s nothing to suggest that a higher customer rating leads to more orders being sent your way. That’s not to say you shouldn’t care about your customer rating. You need to maintain a high customer rating to avoid being deactivated. But when it comes to whether or not it impacts how DoorDash assigns orders, it’s likely it doesn’t impact anything.
Strategies To Get More Orders
If you want to get more orders on DoorDash, the most important thing you can do is to stay in busy areas and work during prime hours (i.e. during the lunch and dinner rushes). You can also follow the hotspots that are on the Dasher app – or better yet, rely on your own experience. I’ve been dashing for so long in my city that I know where the best places are to work and the best times to work.
Beyond that, the other thing you must do is multi-app. When it comes to gig economy work, you never want to rely on a single app. If you’re doing DoorDash, for example, you also need to be signed up for Uber Eats and Grubhub. If you have all three apps turned on at once, you’ll likely always stay busy (I know I do).
Relying on other gig economy apps in different fields can also help. If food delivery is slow, for instance, you can switch over to grocery delivery with apps like Instacart or Shipt. There are hundreds of different apps you can try out too. I’ve written a great post that you should check out if you’re looking for ideas for other gig economy apps: The Ultimate List Of Gig Economy Apps.
Final Thoughts
In the end, whatever algorithm DoorDash uses to assign orders is proprietary and anyone trying to figure it out is ultimately guessing at how DoorDash assigns orders.
That being said, experience has taught me and other experienced drivers that location matters the most. If you’re near the restaurants that people are ordering from, you’re more likely to get orders assigned to you.
Other factors such as the vehicle you’re using could matter. But ultimately, pay attention to your location. Stay in busy areas or near current hotspots. Try to work primarily during prime hours as well. And be sure to multi-app so that you’re able to get deliveries and gigs from as many sources as possible.
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More Recommended Ebike/Scooters
Check out these other ebikes and scooters I've reviewed:
- Urban Arrow Ebike – Last year, I made one of the largest purchases I’ve ever made – I bought a $9,000 electric cargo bike from Urban Arrow. In my Urban Arrow review, I will discuss what it is and why I decided to buy this bike, as well as discuss how impactful a bike like this can be on your journey to financial independence.
- Troxus Explorer Step-Thru Ebike – The Troxus Explorer Step-Thru is a fat-tire ebike that I’ve had the pleasure of riding for a while now. It has amazing power, great looks, and awesome range. If you’re looking for a great fat-tire ebike that offers a lot for the price, the Troxus Explorer Step-Thru is definitely one for you to consider. Check out my Troxus Explorer Step-Thru Review.
- Hovsco HovBeta Ebike – The HovBeta is a folding ebike with great specs and a lot of interesting features, and importantly, it’s sold at a good price point. I’ve had a blast commuting with it and using it to do deliveries with DoorDash, Uber Eats, and Grubhub. Check out my Hovsco HovBeta Ebike Review.
- Vanpowers Manidae Ebike – The Vanpowers Manidae is a fat tire ebike that I’ve been riding as my primary winter commuting bike and have also been using it to do food delivery with apps like DoorDash, Uber Eats, and Grubhub. After clocking in a decent number of miles with this ebike, I wanted to write a post sharing what my experience with the Vanpowers Manidae ebike has been like. Check out my Vanpowers Manidae Review.
- Sohamo S3 Step-Thru Folding EBike Review – A Great Value Folding Ebike – The Sohamo S3 Step-Thru Folding Ebike is an entry-level folding ebike that offers a lot of value for the price point. I’ve been riding the Sohamo S3 for a while now, putting the bike through its paces, and I have to say, this bike has exceeded all of my expectations. Check out my Sohamo Review.
- KBO Flip Ebike – The KBO Flip is an excellent bike. I’ve had a great time riding it and think it’s a versatile bike that can be used for a lot of purposes and can fit a variety of lifestyles. It’s worked out great for me as a general commuter bike and as a food delivery bike. Check out my KBO Flip Review.
- Hiboy P7 Commuter Ebike – The Hiboy P7 is an excellent electric commuter bike that’s offered at an affordable price point. The range and speed of this bike are both very good, so you won’t have any trouble getting anywhere you need to go with it. As a food delivery vehicle, this is also good – with how much range it offers, you’ll be able to work all day on a single charge. Check out my Hiboy P7 Commuter Electric Bike Review.
- Himiway Escape Ebike – The Himiway Escape is an interesting bike for anyone looking for a moped-style ebike. If you’re a gig economy worker, the Himiway Escape is particularly interesting and it’s possible to think of it as an investment, especially if you can opt to do deliveries with the Himiway versus using a car. It’s not cheap, but you can definitely make your money back when you compare the mileage you’ll put on your car versus using an ebike. Check out my Himiway Escape Bike Review.
- Espin Sport Ebike – The Espin Sport is a good ebike for someone who is looking for an ebike that feels and rides more like a regular bike. There are many ebikes that are really only bikes in name. In reality, they’re basically electric mopeds. The Espin Sport, by contrast, is a bike you could probably ride without the battery and you’d feel like you’re just riding a regular bike. Check out my Espin Sport Review.
- Varla Eagle One Scooter – The Varla Eagle One is an excellent scooter that can make sense for a lot of people. It can work as a primary mode of transportation. You can use it to work on gig economy apps like DoorDash, Uber Eats, and Grubhub. And it can also be a recreational vehicle if you’d prefer to use it for that. Check out my Varla Eagle One Review.
- Varla Falcon Scooter – The Varla Falcon is an excellent scooter that offers a good amount of power at a lower price point compared to more powerful scooters. It’s not exactly an entry-level scooter, nor is it a high-powered scooter. I think it fits somewhere in-between those two categories – an intermediate scooter if I had to give it a category. Check out my Varla Falcon Review.
- Hiboy S2 Scooter – The Hiboy S2 is an excellent entry-level commuter scooter that's perfect for someone looking to save some money in transportation costs and improve their commute. Check out my Hiboy S2 Review.
- Hiboy S2R Scooter – The Hiboy S2R is one of the more interesting electric scooters I’ve been able to test out. It’s not a high-powered scooter, but for an everyday transport option, it’s very useful, especially given some of the unique features that it has. Indeed, for the price, the Hiboy S2R might be the best value scooter I’ve used. Check out my Hiboy S2R Review.
- Fucare H3 Scooter – The Fucare H3 is a fun scooter and I’ve enjoyed testing it out. For a daily commuter or quick trips or errands, the Fucare H3 is probably the scooter I’ll use. It’s portable and easy to maneuver, so it’s just easier to take on the road when I need it. Check out my Fucare H3 Scooter Review.
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For additional investing app bonuses, be sure to check out the ones below:
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Kevin is an attorney and the blogger behind Financial Panther, a blog about personal finance, travel hacking, and side hustling using the gig economy. He paid off $87,000 worth of student loans in just 2.5 years by choosing not to live like a big shot lawyer.
Kevin is passionate about earning money using the gig economy and you can see all the ways he makes extra income every month in his side hustle reports.
Kevin is also big on using the latest fintech apps to improve his finances. Some of Kevin's favorite fintech apps include:
- SoFi Money. A really good checking account with absolutely no fees. You'll get a $25 referral bonus if you open a SoFi Money account with a referral link, and an additional $300 if you complete a direct deposit.
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- US Bank Business. US Bank is currently offering new business customers a $900 signup bonus after opening a new account and meeting certain requirements.
- M1 Finance. This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account.
- Empower. One of best free apps you can use to monitor your portfolio and track your net worth. This is one of the apps I use to track my financial accounts.
Feel free to send Kevin a message here.
You’re getting a bunch of small orders because you are not a top dasher. Once you are a top dasher, those crap orders go to everyone else while you get the profitable ones. You need to calm down with your disdain for DoorDash. You sound a bit ridiculous.
I’m not sure where you read that I had any disdain for DoorDash from what you just read…
That’s absolute nonsense. I am consistently a top dash and I still get tons of small orders offered to me. They never go away. As a matter of fact it seems to me that the small orders are sent out first before the larger orders to see if DoorDash can get them picked up. It makes sense. It’s easy to get the higher paying orders filled so they send the small first. Lots of times I have turned down small orders only to almost immediately receiving a larger order right after turning down the smaller ones. So don’t believe bc you have too dasher status that the small orders “go away”. As I said at the beginning that is absolutely wrong