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Secret Shopper Jobs

Restaurant Secret Shopper Jobs – A Strategy To Eat For Free And Hack Your Food Expenses

Last Updated on April 6, 2023July 16, 2019 35 Comments
This post may contain affiliate links.Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

One of the common refrains you’ll hear from most personal finance experts is to properly manage your big three expenses: housing, transportation, and food. This makes sense – according to the Bureau of Labor Statistics, these three expenses account for 62% of your typical household’s yearly spending. If you can keep these three expenses under control, you should find yourself in a better financial position compared to most people.

There are a lot of ways to address these expenses. For example:

  • Housing – Live in cheaper and smaller places. Or house hack to reduce your housing expenses, such as by living with roommates, renting out a room in your house on Airbnb, or living in a multi-unit property and renting out the other units.
  • Transportation – Bike or use mass transit rather than driving. When you do drive, only do so with cheaper, more fuel-efficient cars like a Prius.
  • Food – Shop at cheaper grocery stores like Aldi. Avoid going out to eat and try to cook at home more often. 

Housing and transportation are common topics in the personal finance/financial independence space and there’s definitely no shortage of articles out there extolling the financial benefits of house hacking or getting around via bike. In fact, I’ve written about both on this blog (see here and here).

On the food front, the strategy typically boils down to a few things: cut down on costs by going out to eat less and shop for food at low-cost grocery stores. These are obviously totally fine things to do, but here at Financial Panther, we’re always on the lookout for slightly more advanced tactics that we can use to optimize our lives.

Over the past few months, I’ve been trying a different strategy to reduce my food expenses – taking advantage of secret shopping websites in order to get myself free food at restaurants. I stumbled onto this world of secret shopping jobs a few years ago, and honestly, it was so insignificant to me at the time that I don’t even remember how I initially found my way into it.

For a while, I did these secret shopping jobs very sporadically, getting a free meal here and there every few months or so. But as I thought about it more, it dawned on me that secret shopping was probably something that I could use to my advantage, allowing me to go out to eat a lot, while at the same time dramatically reducing one of the largest expenses in my monthly budget.

Similar to how people use credit cards to travel for free or house hack to live for free, secret shopping is something that you can use to hack your food budget, allowing you to go out to eat far more often than you’d otherwise be able to.

In today’s post, I’m going to show you exactly how I’ve been doing that. 

What Is Secret Shopping? 

Taking a quick step back, it might first make sense to explain what secret shopping is and how it works. The basic idea is simple – most businesses place a high premium on ensuring positive and consistent customer experiences, and in order to do this, businesses will contract with secret shopper companies to have customers go to those businesses, act like a customer, and secretly audit the business. 

This is where we come in. Secret shopper companies contract with individuals like you and me to do secret shops, picking up different gigs as they become available. Some secret shops will require you to go to retail stores and pose as a customer acting out some specific scenario. I typically avoid these type of secret shops since, to be frank, they don’t sound very fun to me. 

The secret shops I like to do are restaurant secret shops, which typically involve going to a restaurant, ordering a certain amount of food, and then filling out a survey afterward where I evaluate my experience at the restaurant.

A typical restaurant secret shop will reimburse you for your food order up to a certain amount – typically enough to cover your meal. Some restaurant secret shops will also pay you a small fee to complete the shop – I typically treat this fee as part of the amount I have to spend on food. So, if a restaurant secret shop reimburses me $25 for food, plus pays me a $10 secret shop fee, I’ll treat it like I have $35 to spend on food. 

With all that said, knowing that we can get our meals covered opens up some interesting possibilities.

My Secret Shopping Results

As is typical of the things I do, I dove headfirst into the restaurant secret shopping world to see if secret shopping could work to hack my food budget. The results so far have been pretty good:

  • In May, I went out to eat 19 times, resulting in a little over $700 in restaurant food reimbursements. This included multiple $50 meals and a good $100 meal at a restaurant my wife and I would never go to otherwise.
  • In June, I went out to eat 10 times, with about $400 in food reimbursements. This included three meals at nice, upscale restaurants. I also took my friend Erik from The Mastermind Within with me a bunch of times since he works downtown and can go to these restaurants with me when my wife or my other buddy can’t go.
  • So far this month (July 2019), I’ve gone out to eat 10 times and am currently slated to get over $300 in reimbursements. I’ll likely get more scheduled as well.

This is pretty incredible. The Bureau of Labor Statistics data shows that your typical household spends about $3,300 per year going out to eat at restaurants. In three months, I’ve been able to spend over 40% of what your typical household might spend in an entire year – and all for free!

And even better, since I’m getting reimbursed for my spending, I’m able to put more spend on my credit cards, giving me more travel rewards that I can then use for free travel. Getting credit card points and miles is a secondary benefit of hacking my food budget, but something to think about that adds to the value of these restaurant secret shopper jobs.

How To Secret Shop

The basic process of a restaurant secret shop job is pretty universal and can be broken down as follows:

  • Grab an available secret shop and schedule it for a day that works for you.
  • When you’re first starting out with secret shopping, read the instructions for each secret shop carefully. Once you’ve done them a few times, you’ll get the hang of it, but early on, it’s really important to make sure you understand exactly what you’re supposed to do so that you don’t get your secret shop denied and lose out on your reimbursement (not getting paid because you messed up is something we definitely want to avoid).
  • Some secret shops will require you to call the restaurant a day or two in advance and ask a question about the restaurant.
  • For the secret shop itself, you’ll always have some sort of order requirements – usually an appetizer, entrees, dessert, and maybe drinks. When you pick a secret shop, you’ll need to look at the menu in advance and sort of plan out how to use your budget. Most secret shops will give you just enough money to cover your meal, but you won’t have a large enough budget to just order anything you want. Remember to account for the tip also.
  • During the secret shop, you’ll typically have to identify the host, your server, and usually a manager for your report. This isn’t difficult, but it’s something you need to remember to do. Your server’s name is always going to be on your receipt. You usually won’t be able to get the name of the host or the manager, so make sure you remember what they look like so you can describe them in your report.
  • You’ll need to take a photo of your receipt and you might need to take a photo of your entree before you eat it. Make sure to remember this, because if you mess up here, you are not going to be able to fix this later. 
  • Once you’ve completed the secret shop, you’ll then need to fill out your report. The reports generally consist of a few questions that you select an answer for and a short narrative section where you write a paragraph about your experience. You’ll usually have a day to finish your report. I typically just try to do it the same day so I don’t forget. This shouldn’t take you too long once you get the hang of it.

Of course, secret shopping, like a lot of life hacks, does involve some work. The first time you do it, it’ll take you more time because you won’t be as familiar with the process. But like anything, the more often you do it, the easier it tends to get. And as you can see by how I’ve been taking advantage of secret shopping, it can allow you to go out to eat a lot. 

Secret Shopping Websites I Use 

So how do you get started with these restaurant secret shopping jobs? The hard part is finding all of the different secret shopping companies out there – I think it’s the reason why so few people seem to take advantage of this strategy to eat for free. (I know it’s why I took a long time to get into this world) 

Luckily for you, I’ve done a lot of the work for you. Below is a list of a lot of the secret shopping websites I’ve been using over the past few months:

  • Bestmark – This might be my favorite company to use. They seem to have a lot of different secret shops pop up every once in a while. They also pay you twice per month, so you don’t have to wait long to get your reimbursement. Their interface looks pretty good too (as you’ll learn when you start doing these secret shopping jobs, a lot of these websites look terrible).
  • Marketforce – This can be solid, but most of the restaurant secret shops tend to be fast-food restaurants for one person to eat. It’s worth signing up for when you need to get yourself a little lunch or dinner, but I don’t get a ton of shops from them. 
  • Presto InstaShops – This website (and mobile app) is where you’ll find a ton of secret shops. Presto, as far as I can tell, is sort of an aggregator for secret shops from a bunch of other companies that all use the same underlying interface. What you can do is use Presto to check out the shops that are near you, then you’ll need to sign up for each individual company that appears on the Presto website. As an example, I’ve been using the following companies that I found from Presto, with the first two companies accounting for the bulk of my restaurant secret shops:
    • Reality Based Reports
    • Ann Michael & Associates
    • Customer Impact
    • Intellishop
    • KSS 
    • SeeLevel
    • Confero
    • Bare
  • A Closer Look – This website offers more high-end shops, but they also seem to be more intense with their reporting requirements, although that might also be due to the fact that I’m still not as experienced with this secret shopping platform. It has very good secret shop options, however, so you should sign up for and use this site.
  • ISecretShop – This is another one that I’ve used very sparingly. I rarely see anything good on it, but I have done some restaurant secret shops through this app before.
  • Second To None – This is a good secret shopping website that I use regularly. They have good restaurants and a lot of food delivery secret shops as well.

A word about payments. Almost all secret shopper apps pay once per month, which means that you’ll have to be able to float the cost of your meals for at least a little bit. Bestmark pays twice per month, so you’re usually only floating the cost of the meal for 15 days. The other secret shop websites only pay once per month, so you’ll have to be prepared to float your costs for at least 30 days. I don’t usually find this to be a problem, but it’s just something to note.

Takeaways

There are likely dozens of secret shopping websites that you can use and the ones that work for you will probably vary depending on where you live. I’m merely scratching the surface at this point. My hope with this post is that I give you a good starting point so that you can hack your food budget every month. 

To be sure, getting a dozen or more secret shops in one month probably isn’t normal or sustainable. But I think it’s completely realistic for most people to do at least a few restaurant secret shops each month.

If the average household is spending $3,300 per year going out to eat at restaurants, even getting a few secret shops each month can add up to $1,000 or more of free food each year – reducing your own eating out budget by at least 1/3. That’ll leave you with more money that you can use to invest or use for other things. 

We do a lot of life hacks these days to optimize our financial position- travel hacking to travel for less, house hacking to reduce our housing expenses, etc.

Taking the time to hack your food budget with secret shopper jobs is just another lever you can use to optimize your finances.

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Check out these other ebikes/scooters I've had the chance to do a review for:

  • GEN3 Outcross Bike – The GEN3 Outcross is a solid, affordable fat tire ebike that does a good job of doing what I need it to do. It works great for city riding, giving me a smooth ride in all conditions. It’s works really well as a winter ebike since the fat tires give it good traction over snow and ice. Check out my GEN3 Outcross Review.
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financial panther

Kevin is an attorney and the blogger behind Financial Panther, a blog about personal finance, travel hacking, and side hustling using the gig economy. He paid off $87,000 worth of student loans in just 2.5 years by choosing not to live like a big shot lawyer.

Kevin is passionate about earning money using the gig economy and you can see all the ways he makes extra income every month in his side hustle reports.

Kevin is also big on using the latest fintech apps to improve his finances. Some of Kevin's favorite fintech apps include:

  • SoFi Money. A really good checking account with absolutely no fees. You'll get a $25 referral bonus if you open a SoFi Money account with a referral link, and an additional $250 if you complete a direct deposit.
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Feel free to send Kevin a message here.

Related

Filed Under: Money Hacks, Saving

Reader Interactions

Comments

  1. Erik @ The Mastermind Within says

    July 16, 2019 at 1:14 pm

    Man, this is such a valuable post! I hope your readers love it!!!

    Thanks for the shout-out and thanks for the free food 😉

    Reply
    • Financial Panther says

      July 17, 2019 at 11:06 am

      Yeah man. Once you start doing it then we can double up on our free food!

      Reply
  2. Vivian says

    July 16, 2019 at 1:19 pm

    another great article. I’m excited to try this.

    fyi, the Bestmark link is not working — takes me to a 404 page on your site.

    Reply
    • Financial Panther says

      July 16, 2019 at 1:21 pm

      Thanks Vivian! I fixed the link.

      Reply
  3. RetiredOlderGuy says

    July 16, 2019 at 2:45 pm

    Wow, you read my mind! I just signed up two days ago for my first secret shop for a meal this coming weekend. Like you noted, I picked a time and place where I felt comfortable and should be able to focus on the execution in an unhurried manner. Looking forward to it – keep up the great content and inspiration to try these things!

    Reply
    • Financial Panther says

      July 16, 2019 at 3:27 pm

      Sweet! The first time you do it you’ll probably take longer just because you have to think a little bit about what you need to do. But it’ll get easier. Just make sure to read those instructions over carefully.

      Reply
      • OlderRetiredGuy says

        July 22, 2019 at 6:11 pm

        Did first meal shop yesterday, approved today on MarketForce. I signed up for another on Friday. So far, so good! I’ll expand slowly as I get the hang of this type of work – the instructions were somewhat intense first time (11 pages!) but I can see this becoming easier quickly. Thanks for leading the way!

        Reply
        • Financial Panther says

          July 22, 2019 at 11:11 pm

          Nice! It’ll definitely get easier as you do them, especially because you’ll soon start doing the same places over again and know what you’re supposed to do.

          Reply
          • OlderRetiredGuy says

            July 25, 2019 at 9:16 am

            One postscript – you warn that these food shops don’t pay that much so the value is more in the free food and that rings true. I’ll just add that these reimbursements are in pre-tax dollars, i.e. not subject to income taxes. So what one saves in reimbursements, is pre-tax spend, worth much more than an equal amount of pure earnings subject to tax at your marginal federal (and state) income tax rate. Food (haha) for thought…

            Reply
            • Financial Panther says

              July 30, 2019 at 8:38 am

              Never thought about that, but you are right! This is pre-tax income, which means that it might be even more valuable for those of us in higher marginal tax rates.

              Reply
  4. Lindsey says

    July 16, 2019 at 6:38 pm

    Are you allowed to say where you have secret shopped? I assume so since the postings are quasi-public. I ask because in the past month (my first month) I have only seen secret restaurant shops for Five Guys burgers in my area. If I ate there 10x a month I would gain 10+ lbs!

    Reply
    • Financial Panther says

      July 16, 2019 at 7:18 pm

      Ha, I technically can’t say because I think we have to agree to confidentiality. The places I’ve been seeing in my area are a popular pizza place I like a lot, some fast-casual dining places, and some more upscale bar/restaurant type places.

      Reply
    • Lindsey says

      July 16, 2019 at 7:32 pm

      Helpful color, thanks

      Reply
  5. Kyle says

    July 16, 2019 at 7:58 pm

    I may have to look into this. Also, FYI, Discover It currently has 5% back at restaurants this quarter. Looks like you could get another $15-35/month profit utilizing that. If you don’t already have the card, you also get $50 when you make your first purchase.

    Reply
    • Financial Panther says

      July 17, 2019 at 7:34 am

      Thanks for the info. I typically don’t care too much about specific category spends since I’m usually aiming to hit minimum spend requirements on new cards for the signup bonus. That’s usually how I earn the big points.

      Reply
  6. Matthew Carroll says

    July 16, 2019 at 8:37 pm

    Hello, I’m not seeing any restaurants. Only a few fast foods places and other stores or retail operations. No restaurants showing up.

    Reply
    • Financial Panther says

      July 17, 2019 at 7:34 am

      Just keep checking. Could just be a slow period in your area.

      Reply
  7. webenji says

    September 2, 2019 at 7:04 pm

    Does anyone know if you are allowed to do the same secret shop multiple times? I tried it out last month on BestMark and the exact same secret shop came back this month (I even got a notification e-mail). I read through BestMark’s FAQ and couldn’t find an answer…

    Reply
    • Financial Panther says

      September 4, 2019 at 10:14 am

      Yes you can do the same shop multiple times. I do it all the time.

      Reply
  8. patricia white says

    September 2, 2019 at 11:11 pm

    i want to be a secret shopper at places that i eat at how do i get started and how do i get paid

    Reply
    • Financial Panther says

      September 4, 2019 at 10:15 am

      Read my post and it’ll give you the basics.

      Reply
  9. Ennis says

    November 21, 2019 at 10:58 am

    Thank you for giving out these links to the secret shopping websites. I was not sure who to trust and it’s always good to have a recommendation.

    Reply
    • Financial Panther says

      November 21, 2019 at 4:32 pm

      Yeah try it out! I’ve been killing it with the secret shops – $200 to $300 worth of free food every month lately!

      Reply
  10. David Tewksbury says

    January 10, 2020 at 5:39 pm

    You may have answered this, but do you have a shopper ID it email for referral to Bestmark, or do you not get anything from it?

    Reply
    • Financial Panther says

      January 11, 2020 at 10:01 pm

      I have a referral link I put in this post, but I’ve never received any referral bonus even though a lot of people have signed up. It looks like I can only get a bonus if people do very specific secret shops in random places.

      Reply
  11. Deb says

    January 19, 2020 at 10:45 pm

    Thanks for the information, I’ll have to try it out.

    Reply
    • Financial Panther says

      January 21, 2020 at 12:13 am

      Hope it helps!

      Reply
  12. Katie Camel says

    February 6, 2020 at 6:58 pm

    Awesome post! Thank you! I’ve been wondering about secret shopping in restaurants, so this is great way to get some free or cheap meals out. Looking forward to trying this tactic.

    Reply
    • Financial Panther says

      February 7, 2020 at 12:06 am

      It’s pretty crazy how much free food I’m able to eat each month. Lately, I’ve been getting almost too much food…

      Reply
  13. Melissa says

    October 10, 2020 at 10:23 pm

    I’ve read your other post about taking out taxes- would reimbursement payments need to have taxes paid on them? I wasn’t sure if I needed to have it automatically deducted like you advise for other gigs. I could see where the fee they may pay over and above the reimbursement would be taxed, but I wasn’t sure if the reimbursement itself would need to be.

    Reply
    • Financial Panther says

      October 11, 2020 at 11:17 pm

      No, you wouldn’t pay taxes on reimbursement payments. It’s unlikely you’d get a 1099 from any of these secret shop websites, but if you did, then you’d just deduct it as a business expense.

      Reply
  14. Johnny R Sanders says

    December 29, 2021 at 9:15 pm

    Do you know if you would you be able to deduct mileage for mystery shopping?

    Reply
    • Financial Panther says

      December 30, 2021 at 11:46 am

      Yes, you can deduct mileage for mystery shopping.

      Reply
  15. em says

    March 14, 2022 at 2:26 am

    Totally nerding out here, but I signed up with Marketforce and got assigned my first shop at a Five Guys close to home for a free lunch. My Chase rewards also offers 10% back for the chain, so I can save a little more than my reimbursement will be.

    Reply
    • Financial Panther says

      March 23, 2022 at 12:02 pm

      Nice!

      Reply

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