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What To Do When The DoorDash App Crashes

Last Updated on November 20, 2023May 1, 2022 2 Comments
This post may contain affiliate links. Affiliate Disclosure.This post may contain affiliate links. Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact on how and where card products appear on the site. The site does not include all card companies, or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

One of the most annoying things about being a Dasher is how the DoorDash app crashes every once in a while. It can be pretty frustrating when it happens. Even worse, it always seems like the app crashes during the most inopportune times – think during the Friday evening dinner rush. 

I don’t mean to make it sound like the DoorDash app crashes all the time. To be fair, it’s fairly uncommon. That being said, if you dash for long enough, you will inevitably run into a time when the app crashes. And when this does happen, you’ll probably notice it because you’re not getting orders, or you’re getting error messages when you try to log in, or you already picked up the order but then can’t deliver it because the app is down. 

In this post, we’ll look at how to check if the DoorDash app has crashed and discuss what you should do when it happens and the strategies you can use to minimize the impact when the app crashes.

How To Check If The DoorDash App Crashed 

Unfortunately, the DoorDash app never tells you that it’s down. If the app is down, you’ll have to figure it out yourself. Most often, you’ll notice one of the following things happening:

  • You aren’t getting orders; 
  • You have issues logging into the app, 
  • The app is lagging;
  • The app keeps pausing on you;
  • You pick up an order, then find you can’t complete it. 

If you suspect the DoorDash app is down, the best way to confirm is to go to the DoorDash help Twitter account. That account will usually give you updates about the status of the DoorDash app. 

doordash app crashes
The DoorDash customer service Twitter account will usually give status updates if the app is down.

If you don’t see anything there, another good way to find out if the DoorDash app is down is to search for the term “DoorDash” on Twitter. You’ll usually find people complaining that DoorDash is down. 

Finally, another place you can check to see if DoorDash has crashed is the DoorDash subreddit. If the app is down, you’ll usually find people talking about it there too.

What To Do When The DoorDash App Crashes  

If the DoorDash app crashes, there really isn’t much you can do about it. My best advice is to forget about DoorDash for a bit. You’ll usually need to wait at least a few hours for things to get back to normal. 

The only time you might have an issue is if you picked up an order and can’t deliver it because the app is down. In that situation, I recommend contacting customer service and letting them know.

The problem here, however, is that when DoorDash crashes, the wait time for customer service is going to be really long. If you want to be safe though, you should give them a call so you can let them know what’s going on and make sure that you don’t get penalized for not completing the order.

The good thing is that you’ll likely get to keep the order that you already picked up. So hopefully, it’s good food that you can eat!

Strategies To Minimize The Impact Of When The DoorDash App Crashes  

If the DoorDash app crashes, you need to take steps to minimize the impact it has on you. If you’re not completing orders, you’re not getting paid, so you need to do something else to make sure you’re earning money.

There’s one important strategy you need to implement to minimize the impact of app crashes – multi-apping. I’ve signed up for every food delivery app in my city. And whenever I do deliveries, I always turn on all of the delivery apps at the same time (DoorDash, Uber Eats, and Grubhub).

If DoorDash is down, you can still earn money with Uber Eats, Grubhub, or any other delivery apps that operate in your city. The good thing is that if DoorDash is down, customers likely aren’t getting their orders, which means they may need to order from the other food delivery apps. This can mean more business for you. 

So, make sure you don’t rely solely on DoorDash for your food delivery earnings. Sign up for Uber Eats and Grubhub too. And check out other gig economy apps you can use (I have a post I wrote about gig economy apps if you need ideas: The Ultimate List Of Gig Economy Apps).

And worst-case scenario – if you can’t use other apps, go do something else productive. Read a book. Develop some skills. Trust me, there’s always something productive you can do if you have the time.

Final Thoughts 

If you work as a Dasher for long enough, eventually you’re going to run into a problem where the DoorDash app crashes. If you’ve prepared yourself for this scenario, you’ll be in good shape and can keep earning money.

Be sure to sign up for every food delivery app you can. In this game, you never want to rely on a single app. 

This post may contain affiliate links. Financial Panther has partnered with AwardWallet and CardRatings for our coverage of credit card products. Financial Panther, AwardWallet, and CardRatings may receive a commission from card issuers. Some or all of the card offers that appear on the website are from advertisers. Compensation may impact on how and where card products appear on the site. The site does not include all card companies, or all available card offers. Opinions, reviews, analyses & recommendations are the author’s alone, and have not been reviewed, endorsed or approved by any of these entities.

More Recommended Ebike/Scooters

Check out these other ebikes and scooters I've reviewed:

  • Urban Arrow Ebike – Last year, I made one of the largest purchases I’ve ever made – I bought a $9,000 electric cargo bike from Urban Arrow. In my Urban Arrow review, I will discuss what it is and why I decided to buy this bike, as well as discuss how impactful a bike like this can be on your journey to financial independence.
  • Troxus Explorer Step-Thru Ebike – The Troxus Explorer Step-Thru is a fat-tire ebike that I’ve had the pleasure of riding for a while now. It has amazing power, great looks, and awesome range. If you’re looking for a great fat-tire ebike that offers a lot for the price, the Troxus Explorer Step-Thru is definitely one for you to consider. Check out my Troxus Explorer Step-Thru Review.
  • Hovsco HovBeta Ebike – The HovBeta is a folding ebike with great specs and a lot of interesting features, and importantly, it’s sold at a good price point. I’ve had a blast commuting with it and using it to do deliveries with DoorDash, Uber Eats, and Grubhub. Check out my Hovsco HovBeta Ebike Review.
  • Vanpowers Manidae Ebike – The Vanpowers Manidae is a fat tire ebike that I’ve been riding as my primary winter commuting bike and have also been using it to do food delivery with apps like DoorDash, Uber Eats, and Grubhub. After clocking in a decent number of miles with this ebike, I wanted to write a post sharing what my experience with the Vanpowers Manidae ebike has been like. Check out my Vanpowers Manidae Review.
  • Sohamo S3 Step-Thru Folding EBike Review – A Great Value Folding Ebike – The Sohamo S3 Step-Thru Folding Ebike is an entry-level folding ebike that offers a lot of value for the price point. I’ve been riding the Sohamo S3 for a while now, putting the bike through its paces, and I have to say, this bike has exceeded all of my expectations. Check out my Sohamo Review.
  • KBO Flip Ebike – The KBO Flip is an excellent bike. I’ve had a great time riding it and think it’s a versatile bike that can be used for a lot of purposes and can fit a variety of lifestyles. It’s worked out great for me as a general commuter bike and as a food delivery bike. Check out my KBO Flip Review.
  • Hiboy P7 Commuter Ebike – The Hiboy P7 is an excellent electric commuter bike that’s offered at an affordable price point. The range and speed of this bike are both very good, so you won’t have any trouble getting anywhere you need to go with it. As a food delivery vehicle, this is also good – with how much range it offers, you’ll be able to work all day on a single charge. Check out my Hiboy P7 Commuter Electric Bike Review.
  • Himiway Escape Ebike – The Himiway Escape is an interesting bike for anyone looking for a moped-style ebike. If you’re a gig economy worker, the Himiway Escape is particularly interesting and it’s possible to think of it as an investment, especially if you can opt to do deliveries with the Himiway versus using a car. It’s not cheap, but you can definitely make your money back when you compare the mileage you’ll put on your car versus using an ebike. Check out my Himiway Escape Bike Review.
  • Espin Sport Ebike – The Espin Sport is a good ebike for someone who is looking for an ebike that feels and rides more like a regular bike. There are many ebikes that are really only bikes in name. In reality, they’re basically electric mopeds. The Espin Sport, by contrast, is a bike you could probably ride without the battery and you’d feel like you’re just riding a regular bike. Check out my Espin Sport Review.
  • Varla Eagle One Scooter – The Varla Eagle One is an excellent scooter that can make sense for a lot of people. It can work as a primary mode of transportation. You can use it to work on gig economy apps like DoorDash, Uber Eats, and Grubhub. And it can also be a recreational vehicle if you’d prefer to use it for that. Check out my Varla Eagle One Review.
  • Varla Falcon Scooter – The Varla Falcon is an excellent scooter that offers a good amount of power at a lower price point compared to more powerful scooters. It’s not exactly an entry-level scooter, nor is it a high-powered scooter. I think it fits somewhere in-between those two categories – an intermediate scooter if I had to give it a category. Check out my Varla Falcon Review.
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  • Hiboy S2R Scooter – The Hiboy S2R is one of the more interesting electric scooters I’ve been able to test out. It’s not a high-powered scooter, but for an everyday transport option, it’s very useful, especially given some of the unique features that it has. Indeed, for the price, the Hiboy S2R might be the best value scooter I’ve used. Check out my Hiboy S2R Review.
  • Fucare H3 Scooter – The Fucare H3 is a fun scooter and I’ve enjoyed testing it out. For a daily commuter or quick trips or errands, the Fucare H3 is probably the scooter I’ll use. It’s portable and easy to maneuver, so it’s just easier to take on the road when I need it. Check out my Fucare H3 Scooter Review.

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financial panther

Kevin is an attorney and the blogger behind Financial Panther, a blog about personal finance, travel hacking, and side hustling using the gig economy. He paid off $87,000 worth of student loans in just 2.5 years by choosing not to live like a big shot lawyer.

Kevin is passionate about earning money using the gig economy and you can see all the ways he makes extra income every month in his side hustle reports.

Kevin is also big on using the latest fintech apps to improve his finances. Some of Kevin's favorite fintech apps include:

  • SoFi Money. A really good checking account with absolutely no fees. You'll get a $25 referral bonus if you open a SoFi Money account with a referral link, and an additional $300 if you complete a direct deposit.
  • 5% Savings Accounts. I'm currently getting 5.24% interest on my savings through a company called Raisin. Opening a Raisin account takes minutes to complete, it's free, and all of your funds are FDIC-insured. I explain how it works, why I'm now using it to store my emergency fund and any other cash savings I have, and why I recommend everyone check it out in this review.
  • US Bank Business. US Bank is currently offering new business customers a $900 signup bonus after opening a new account and meeting certain requirements.
  • M1 Finance. This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account.
  • Empower. One of best free apps you can use to monitor your portfolio and track your net worth. This is one of the apps I use to track my financial accounts.

Feel free to send Kevin a message here.

Filed Under: DoorDash

Reader Interactions

Comments

  1. Anonymous says

    May 23, 2023 at 7:55 am

    Sounds like it’s time to move to Uber eats!

    Reply
  2. Jennylee Wend says

    December 20, 2022 at 5:10 am

    I’ve been a Dasher since 2018. Never have I had issues like I’ve had last few months , every single order, I have issues, causing delays , to me and the customers d to uninstall and reinstall takes 15 minutes. It s not my phone or connection. As all my other apps work perfectly fine. It’s rather insulting to be told dumb stuff like maje sure airplane mode not on.Come on ,it’s your app.Noe I can’t take pics of orders at doors, none, if I click on it, screen goes white with only logo at top of page. And never moves on. Then if I try to go back,kicks me out, and shows screen as if I never had the order. And half the time I click on confirm pickup, order disappears. Yes I know the things you guys say to do. But half the time it doesn’t work, and I should not have to deal with this every order. Yes my connection is good, it’s not me, nor my phone. Yes I’ve had those too. This is not what I’m talking about. I sut now waiting for an order I delivered an hour ago to show up as paid. And come to think of it, I was not paid for about 300.00 you owe me from October 2018. I filled out the form 100 plus times, got an email , a call from dozens of your agents, but never got paid. Can’t contact an actual human being. Finally gave up as I had major events happen that took up my time..

    Reply

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