If you’re wondering why DoorDash is so slow, this post can help you understand what’s going on. There are two people who might be wondering why DoorDash is slow. These include the following:
- You’re a DoorDash driver (Dasher) and aren’t receiving any orders.
- You’re a customer and are waiting a long time for your order to arrive.
Let’s take a look at all of the reasons why DoorDash could be slow.
I’m A Driver – Why Is DoorDash So Slow?
There are four main reasons why things might be slow when you’re Dashing. These include the following:
- You’re Dashing during non-peak hours.
- The DoorDash app is down.
- You’re not in a busy area.
- There are too many Dashers signed in.
Let’s address each of these in turn.
1. Dashing During Non-Peak Hours
Food delivery is predictable. People order food during two main hours – lunch and dinner. For the most part, you want to stick to doing deliveries during these times. That mainly means working between 11 am and 1 pm, and from 5 pm to 8 pm. I generally stick to working only during these prime hours so that I don’t waste my time sitting around.
Mornings are typically very slow on DoorDash, as people don’t seem to order breakfast food for delivery as much as they order lunch or dinner. While this might differ depending on your market, I’ve rarely had much luck working during the morning hours.
Mid-afternoon is also a bad time to dash. Again, you can understand why by thinking about eating patterns. Most people eat during lunch or dinner, so they’re not going to be ordering a lot of food during the mid-afternoon.
The exception to this is during the weekend. It seems like on weekends, people shift their eating styles, so you can have pretty constant delivery requests throughout the day. In addition, if there is a special event going on, that can change when you might want to start Dashing.
2. The DoorDash App Is Down
DoorDash is sometimes referred to by the pejorative – DoorCrash. And this is true. The DoorDash app is notorious for crashing, especially during peak hours.
If you’re logged in during peak hours and you find that you aren’t getting deliveries and there isn’t any other reason why DoorDash is slow, likely, the app is down.
To find out if the DoorDash app is down, I usually check the DoorDash customer service Twitter account. You can also search on Twitter for the term DoorDash. If the app is down, you’ll see tons of people complaining about it. Finally, the DoorDash subreddit is also a good place to check if the app is down.
3. You’re Not In A Busy Area
If you find that DoorDash is slow for you, it might be because you’re not in a busy area. DoorDash keeps track of hot zones in the Dasher app. While these zones aren’t perfect, they do give you a general idea of where you should be to get orders.
In general, you want to head towards busy downtown areas and areas with a lot of young people. Neighborhoods with young professionals are usually busy. College campuses are also generally busy. If you’re fortunate to live in an area like this, you can even get orders without having to leave your house (I live in a busy area, so I can sit on my couch and wait for orders).
4. There Are Too Many Dashers Logged In
There’s a paradox that happens with DoorDash. When demand is high, DoorDash often gives Dashers a bonus on every delivery. But when the bonus gets too high, every Dasher logs in to try to make some extra money, and then you end up getting few or no deliveries.
If you see a high bonus being offered, there’s a good chance that you’ll end up with few deliveries because so many Dashers will log in. It’s still worth logging in, but be careful about chasing bonuses because you might find yourself making less than if you had gone to a less busy area.
I’m A Customer – Why Is DoorDash So Slow?
If you’re a customer and DoorDash is slow for you, the primary reason is likely that you aren’t tipping. Dashers are paid per delivery and can accept or reject orders that get sent to them. The payment is made up of two parts – the base pay from DoorDash + the tip the customer leaves.
DoorDash generally pays a low base pay of $2-4. That means if you don’t tip, a Dasher might only get offered $2 or so for a delivery. At that amount, most Dashers won’t accept the order. As a result, your food will sit at the restaurant for a long time if you don’t leave an appropriate tip so that Dashers will accept your order.
And while Dashers can’t see the exact tip you leave until after they deliver your order, they can still get an idea if you tipped based on the payout being offered. The takeaway is if you want your order delivered to you quickly, be sure to tip.
The other reason DoorDash could be slow is that you’re ordering from a restaurant that’s too far away from your location. Again, Dashers are paid per delivery, so if your delivery address is too far away from the restaurant, most Dashers will reject the order and wait for a closer one. My recommendation is to order from restaurants that are closer to you.
Finally, it’s possible your Dasher is delivering multiple orders, which could slow them down. DoorDash Dashers can pickup multiple orders, which means your order won’t always be the only one. If they look like they aren’t moving, it’s possible they are dropping off an order with another customer.
Strategies For When DoorDash Is Slow
If you’re working as a Dasher and DoorDash is slow, your best bet is to multi-app. That means signing up for multiple delivery apps and turning them all on at the same time. That way, if DoorDash is slow, other apps can make up the slack.
Check out my post, How To Make $500 A Week With DoorDash. I have some good strategies there that can help you out.
And check out some of my other delivery app posts for more information:
- DoorDash Dasher: What It’s Like Delivering For DoorDash
- Uber Eats Driver: Delivering For Uber Eats
- Grubhub Delivery Driver – What It’s Like Delivering For Grubhub
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More Recommended Ebike/Scooters
Check out these other ebikes and scooters I've reviewed:
- Urban Arrow Ebike – Last year, I made one of the largest purchases I’ve ever made – I bought a $9,000 electric cargo bike from Urban Arrow. In my Urban Arrow review, I will discuss what it is and why I decided to buy this bike, as well as discuss how impactful a bike like this can be on your journey to financial independence.
- Troxus Explorer Step-Thru Ebike – The Troxus Explorer Step-Thru is a fat-tire ebike that I’ve had the pleasure of riding for a while now. It has amazing power, great looks, and awesome range. If you’re looking for a great fat-tire ebike that offers a lot for the price, the Troxus Explorer Step-Thru is definitely one for you to consider. Check out my Troxus Explorer Step-Thru Review.
- Hovsco HovBeta Ebike – The HovBeta is a folding ebike with great specs and a lot of interesting features, and importantly, it’s sold at a good price point. I’ve had a blast commuting with it and using it to do deliveries with DoorDash, Uber Eats, and Grubhub. Check out my Hovsco HovBeta Ebike Review.
- Vanpowers Manidae Ebike – The Vanpowers Manidae is a fat tire ebike that I’ve been riding as my primary winter commuting bike and have also been using it to do food delivery with apps like DoorDash, Uber Eats, and Grubhub. After clocking in a decent number of miles with this ebike, I wanted to write a post sharing what my experience with the Vanpowers Manidae ebike has been like. Check out my Vanpowers Manidae Review.
- Sohamo S3 Step-Thru Folding EBike Review – A Great Value Folding Ebike – The Sohamo S3 Step-Thru Folding Ebike is an entry-level folding ebike that offers a lot of value for the price point. I’ve been riding the Sohamo S3 for a while now, putting the bike through its paces, and I have to say, this bike has exceeded all of my expectations. Check out my Sohamo Review.
- KBO Flip Ebike – The KBO Flip is an excellent bike. I’ve had a great time riding it and think it’s a versatile bike that can be used for a lot of purposes and can fit a variety of lifestyles. It’s worked out great for me as a general commuter bike and as a food delivery bike. Check out my KBO Flip Review.
- Hiboy P7 Commuter Ebike – The Hiboy P7 is an excellent electric commuter bike that’s offered at an affordable price point. The range and speed of this bike are both very good, so you won’t have any trouble getting anywhere you need to go with it. As a food delivery vehicle, this is also good – with how much range it offers, you’ll be able to work all day on a single charge. Check out my Hiboy P7 Commuter Electric Bike Review.
- Himiway Escape Ebike – The Himiway Escape is an interesting bike for anyone looking for a moped-style ebike. If you’re a gig economy worker, the Himiway Escape is particularly interesting and it’s possible to think of it as an investment, especially if you can opt to do deliveries with the Himiway versus using a car. It’s not cheap, but you can definitely make your money back when you compare the mileage you’ll put on your car versus using an ebike. Check out my Himiway Escape Bike Review.
- Espin Sport Ebike – The Espin Sport is a good ebike for someone who is looking for an ebike that feels and rides more like a regular bike. There are many ebikes that are really only bikes in name. In reality, they’re basically electric mopeds. The Espin Sport, by contrast, is a bike you could probably ride without the battery and you’d feel like you’re just riding a regular bike. Check out my Espin Sport Review.
- Varla Eagle One Scooter – The Varla Eagle One is an excellent scooter that can make sense for a lot of people. It can work as a primary mode of transportation. You can use it to work on gig economy apps like DoorDash, Uber Eats, and Grubhub. And it can also be a recreational vehicle if you’d prefer to use it for that. Check out my Varla Eagle One Review.
- Varla Falcon Scooter – The Varla Falcon is an excellent scooter that offers a good amount of power at a lower price point compared to more powerful scooters. It’s not exactly an entry-level scooter, nor is it a high-powered scooter. I think it fits somewhere in-between those two categories – an intermediate scooter if I had to give it a category. Check out my Varla Falcon Review.
- Hiboy S2 Scooter – The Hiboy S2 is an excellent entry-level commuter scooter that's perfect for someone looking to save some money in transportation costs and improve their commute. Check out my Hiboy S2 Review.
- Hiboy S2R Scooter – The Hiboy S2R is one of the more interesting electric scooters I’ve been able to test out. It’s not a high-powered scooter, but for an everyday transport option, it’s very useful, especially given some of the unique features that it has. Indeed, for the price, the Hiboy S2R might be the best value scooter I’ve used. Check out my Hiboy S2R Review.
- Fucare H3 Scooter – The Fucare H3 is a fun scooter and I’ve enjoyed testing it out. For a daily commuter or quick trips or errands, the Fucare H3 is probably the scooter I’ll use. It’s portable and easy to maneuver, so it’s just easier to take on the road when I need it. Check out my Fucare H3 Scooter Review.
More Recommended Investing App Bonuses
For additional investing app bonuses, be sure to check out the ones below:
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If you’re looking for more easy bank bonuses, check out the below options. These bonuses are all easy to earn and have no fees or minimum balance requirements to worry about.
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Kevin is an attorney and the blogger behind Financial Panther, a blog about personal finance, travel hacking, and side hustling using the gig economy. He paid off $87,000 worth of student loans in just 2.5 years by choosing not to live like a big shot lawyer.
Kevin is passionate about earning money using the gig economy and you can see all the ways he makes extra income every month in his side hustle reports.
Kevin is also big on using the latest fintech apps to improve his finances. Some of Kevin's favorite fintech apps include:
- SoFi Money. A really good checking account with absolutely no fees. You'll get a $25 referral bonus if you open a SoFi Money account with a referral link, and an additional $300 if you complete a direct deposit.
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- US Bank Business. US Bank is currently offering new business customers a $900 signup bonus after opening a new account and meeting certain requirements.
- M1 Finance. This is a great robo-advisor that has no fees and allows you to create a customized portfolio based on your risk tolerance. You also get $100 for opening an account.
- Empower. One of best free apps you can use to monitor your portfolio and track your net worth. This is one of the apps I use to track my financial accounts.
Feel free to send Kevin a message here.
Door dash just simply doesn’t want to pay any higher . $2 orders & $4 orders are supposed to help with what exactly ? Not pay rent . Just a waste of gas & money. Working for door dash isn’t worth it
Lately I’ve had to cancel 2 walmart, 1 Sam’s, and a pizza delivery due to slow or non-existent DD drivers. The concept is good but apparently the business model is not sustainable as it currently exists. And I always tip extra… I’m just a little further out, I guess. Can someone please fix this?
Hi, DD & Lyft driver here.
My question is if you are delivering for two food apps at the same time, do you get the nasty notes from DD about not being on the route to get to the delivery?
BTW, about died last night when Walmart wanted me to do multiple deliveries. Turned out in closer look it was 10 deliveries, 52 miles for $52…..And you know Walmart will have a million bags for each order! I declined!
I never get any of that. My main thing is just making sure I’m picking orders that are nearby or going in the same direction. With DoorDash, as long as you pick up the order within 10 minutes of the pickup time (i.e. don’t be more than 10 minutes late to pickup), then you’re good. And as long as you deliver it within 10 minutes of the delivery time, you’re good too.
You just gotta be picky and strategic about which orders you accept when you multi-app.